Medical Patient Scheduling Software Frequently Asked Questions
Learn the FAQs of Medical Patient Scheduling Software
What is the purpose of color-coded patient scheduling?
Color coding in our software allows fast and intuitive identification of particular schedule characteristics. For example, you might assign specific colors based on patient appointment types. This allows you to customize your scheduling process exactly the way you like it.
I am constantly training new medical employees. How easy is that with your scheduling software?
Our intuitive interface is easy to learn and even easier to train. Logical color coding and easy-to-navigate tabs ensure that new employees and medical staff can quickly start scheduling in no time with our software. An additional benefit our customers report is reduced turnover from how easy it is to successfully schedule patients.
We have a long daily wait list. How do I keep those patients happy?
With our wait list feature, your patients are assured access to the next available appointment. Your staff will appreciate the hours of time they save by having our software system track waitlist priority and alert medical scheduling staff of availability.
We need to check the schedule from the hospital, home or other locations. Can this be done?
Because our system is built on a web-based software platform, your scheduling is instantly and securely accessible from any web-based device, anywhere. You gain full capabilities and features to change and update the schedule as you would at the front desk no matter where you are located. Responding to urgent patient requests or last minute medical scheduling changes has never been easier.
Does your scheduling software handle recurring medical appointments?
Our software will save hours of time and potential errors by simply and easily creating a series of regularly-scheduled or repeating appointments all at one time, based on medical need. Changes to a recurring appointment can be made to the entire series, saving additional time and frustration for scheduling staff and busy patients.
Can I schedule across multiple locations or medical facilities?
AdvancedMD scheduling software is web-based, which means that all your medical locations are accessible from a single interface through any Internet-connected device. Your data is centrally and securely hosted, giving you the ability to work without geographic boundaries or hassles.
How do I handle scheduling multiple medical providers and patient appointment types?
Our simple set-up and color-coded software features make complex tasks easy and manageable. You can customize schedules and colors by appointment type or any number of additional variables to streamline your scheduling workflow and boost patient satisfaction.
Do I have to change the way I schedule patients?
Our software is easy to set up and customize to the way you like to work in your medical practice. Preference options provide maximum flexibility to meet the unique scheduling needs of your medical practice and patients.
How do I access information from other software systems, like patient demographics or billing balances?
Our software provides seamless access to key information from within the scheduling screen. Patient demographics, outstanding balance and medical insurance co-payment information are included right within the workflow.
