Payment Posting & Processing

Insurance payments are received through paper or electronic remittance advices.

Payments can be received at either the practice location (which are then forwarded to ADP RCM for processing), at an ADP RCM PO Box, or through the use of a bank lock box.

Once received, payments are typically reviewed, line-item posted in the system, compared against fee schedules, and then balanced. ADP RCM reimbursement specialists post, review, research, correct, and reprocess or appeal any denials. This is performed at the time of payment posting to help ensure correct reimbursement.

Step 7 - Secondary Claims Step 5 - Electronic Claims Submission