In our SaaS environment all upgrades, maintenance, backups, servers and enhancements are handled by us on the backend and provided to you at no extra cost. Most importantly, because our SaaS-based billing system delivers a less than 5% claim rejection rate – compared to the industry average 30% - your software system will pay for itself many times over each month based solely on the increased revenue captured by your medical practice. Unlike most purchased software that requires an ongoing annual maintenance fee, you can cancel your monthly AdvancedMD SaaS billing and clinical software subscription with a ten-day notice.

While true, owning a software system has traditionally provided practices with control over their technology and upgrade schedule, as well as changes to the code itself, it is becoming impractical to remain current with continuously-changing governmental and payer compliance requirements. Moreover, many practices are unaware of significant best practices features and learning that naturally flow from thousands of concurrent users sharing a common or shared software system. In a SaaS environment, this is referred to as multi-tenant. Our multi-tenant customer base provides ongoing feedback that improves the functionality of our SaaS software for all. With client/server software the feedback loop with customers is limited and version upgrades typically happen across long intervals. With growing support requirements to run a medical practice or billing service, it is no longer reasonable to dedicate full-time resources to managing local software and servers. SaaS is the long-term, low-cost software leader.

It is becoming increasingly difficult to remain compliant with the evolving “Meaningful Use” criteria using client/server technology that is prone to obsolescence and requires complete upgrades to meet new standards. Having your patient data reside on web-based servers is parallel to online banking or processing income taxes through SaaS software.

With AdvancedMD SaaS software your medical office can benefit from the collective best practices improvements of thousands of physicians and office staff nationwide. These enhancements are available to you immediately as they are implemented, without any intervention or additional cost on your part. For example, changes to payer rules are immediately implemented and available. Your SaaS-based software will never become outdated, and you can always be immediately on top of process and feature enhancements, medical code implementation deadlines, and new best practices tools and reports that are constantly being added to our software. You will never have to worry about an upgrade, update or “refresh” again with SaaS software.

Safeguarding sensitive patient and practice data is one of the most crucial aspects of any practice technology decision. While many medical practices have opted to keep data onsite for security reasons, this approach carries with it significant cost and commitment in terms of data security, server maintenance, data back-up and restoration, and internal access policy enforcement. AdvancedMD provides SaaS or web-based data storage and backup in our enterprise-class data centers – the same facility and technology infrastructure utilized by major financial institutions worldwide.

It’s interesting to note that many medical practice decision makers are perfectly comfortable with their bank or financial service providers housing their financial data and accounts in offsite data centers, but are hesitant to trust their practice data to the same technology.

In our SaaS environment your electronic medical records are automatically and redundantly backed up every hour using the highest levels of data encryption. As a result, we are able to offer significantly stronger HIPAA regulatory security compliance than medical practices can achieve with client/server medical software, at a lower cost and with lower staff distraction. With our SaaS medical software you retain complete data ownership and control, and manual backup copies are available at any time free of charge.

Many medical practices worry that SaaS-based online access delays will slow the speed and responsiveness of their software system – and their workflow. AdvancedMD has anticipated this issue and architected our SaaS-based platform to respond as quickly as you expect for any system regardless of location. The base system is designed for maximum responsiveness over standard broadband Internet connections. Additionally, through a partnership with Akamai – the worldwide leader in Internet acceleration technology – we are able to deliver online speed and responsiveness that is virtually indistinguishable from legacy, client/server software performance. Now, you can enjoy the many benefits of SaaS software without sacrificing speed and productivity.

View our web-based performance video.

Learn why AdvancedMD delivers faster web-based performance.

Worried about downtime? Take a look at your typical day. Most likely, you are using Internet-based technologies to check your bank balance or transfer funds, browse and purchase online, and send an email from your Smartphone. The reliability and robust nature of our web-based platform is proven reliable and secure. Our SaaS uptime performance mirrors that of major corporations, banks and financial institutions that rely on enterprise-class data centers and technologies like those we employ to deliver consistent 99.99% uptime performance. Built-in redundancies, safeguards and backups ensure that your SaaS system will always be up and available whenever and wherever you need it – even from home.

AdvancedMD stands out among its peers with regard to strength and viability, particularly during the recent economic cycles. We have been in business since 2000 and have experienced rapid sustained growth over the past decade. We now provide SaaS-based medical EHR and billing software services to more than 10,000 providers nationwide representing more than 85 specialties and 300 billing services. We are very proud of our 98 percent customer satisfaction rating, which exceeds almost all other medical software companies.

In January, 2008, AdvancedMD was acquired by Francisco Partners. With $5B of capital under management, Francisco Partners is one of the largest technology-focused private equity firms in the world. With this acquisition, AdvancedMD gains access to substantial resources, enabling us to further accelerate the company’s growth and solidify our leadership position in SaaS-based health care software and information technology.

Learn about the stability of our medical software company. Watch the CFO video.