Recorded Webinars
Operational Improvements for Billing Companies
Still doing things the hard way? Manual charge slips and remittance postings? Receiving charge slips via snail mail or fax? Breaking up work by client? No way to benchmark your productivity and performance? If this is you, your ability to grow is severely compromised. Technology, applied appropriately, will significantly improve your operational workflow and overall profitability. Today's speaker will cover how she took her company from a poorly organized, complex workflow to an efficient operation able to support more clients with fewer staff. She discusses common mistakes made by new billers, current trends affecting billing services, and how to identify and implement process improvements.
Format: Window Media | Watch now
Audience
- Owners and Managers of Established Billing Companies
- Medical Billing Service Entrepreneurs
What You'll Learn
- Common Mistakes New Billers Make
- How to Automate the Manual
- Performance Measures & Improvements
- Applying Technology to Improve Your Bottomline and Free Up Time
The Presenter
Robin Roach, CHBME, CMRS
Chairman & CEO, Health Data Solutions
Robin Roach, CHBME, CMRS, is a frequent speaker for state medical societies and AMBA on marketing subjects for billing companies and medical practices. She is Chairman and CEO of Health Data Solutions, Inc. a nationwide billing and practice management company primarily focused on independent physical and occupational therapy practices. Starting from her basement in 2002, she has grown her billing company to serve 30 providers in eight states. She consults with small- to mid-size medical billing companies nationwide. In the past, she has held various senior and mid-management marketing positions for United Parcel Service, the WV Division of Rehabilitation Services, among others. Currently, she is employed by AdvancedMD Software in a billing services sales management role for the Midwest region.
