Building a positive online reputation is important for providers, as patients turn more often to Google and Facebook to find a highly rated physician or medical practice. Yet, many practices don’t know how to do this. Technology can help practices solicit feedback, act on it, and encourage patients to share it publicly.
For example, AdvancedMD found that practices using its online reputation management tool have the following results:
- 18-20% of patients respond to internal surveys sent from medical practices or doctors following a visit.
- Approximately 10% click to submit an external Google review.
- Approximately 3% click to submit a Facebook review.
Streamline the patient experience and see higher satisfaction, retention and referral rates. Learn more about how to engage your patients by requesting an online demo.
Download the AdvancedMD patient engagement product flyer.