We make it so darn easy to garner great doctor reviews.
Our technology platform is the ideal software solution to make doctor reputation management easy. We claim it’s nearly effortless to build a great online doctor review profile because if you can create a great patient experience, our software strategically and intelligently takes care of the rest.
Each patient survey is triggered by AdvancedScheduling after the visit is concluded, following checkout. Because AdvancedPatient knows the preferred method of contact, it delivers the survey by email or text message. If a patient gives negative feedback (1, 2 or 3 stars) in our survey, our technology will not invite the patient to post on Google. Rather, a direct probing question is presented and invites the patient to describe their recent experience. This new voice-of-the-patient insight is posted privately to you on a dashboard in AdvancedPM and AdvancedEHR. If the initial feedback is positive (4 or 5 stars) our technology invites the patient to post on your Google profile.