Maintaining A Healthy Revenue Cycle Means Tapping Into The Consumer Mentality | AdvancedMD

Features Navigation

Live Chat (800) 825-0224 Live Demo

← Back

Maintaining a healthy revenue cycle means tapping into the consumer mentality

Revenue Cycle Management

Increasingly, revenue cycle health now requires meeting patients halfway or more, with convenience and access at the center.

A healthy revenue cycle can’t stay healthy for long without a strong collections process, and collections can’t stay strong unless there’s money to collect. That means health systems are increasingly behaving like brands, seeking to attract patients — and their pocketbooks.

Nowadays, attracting patients means taking a more consumer-focused approach to care delivery, which generally requires providers to offer some of the little things found in the retail industry, like convenience and mobile access to scheduling and bill paying. Bells and whistles, once luxuries, have become a necessity.

Convenience can come in many forms; telehealth, retail clinics and online bill pay options all qualify. And the push to offer these amenities may intensify in the wake of recent findings from NRC Health and CHRISTUS Health: Convenience is now the number one factor that influences which provider a consumer will select for their care.

Continue reading, including an interview with Naveen Sarabu, VP of Product at AdvancedMD.



Topic: Patient Experience, Revenue Cycle Management


Other Resources Related to This Topic


Medical Billing

Advanced Reporting & Analytics Demo

Advanced Reporting and Analytics is unified within our practice management, EHR, and patient engagement suite to give...

EMR/EHR

3 Tips to Stop Revenue Leaks in Your Private Practice

Today’s private practices have had to adjust to mounting challenges like ICD-10, Meaningful Use, and...

EMR/EHR

5 ways to increase front desk revenue

As an independent practice physician, you care about two things when it comes to your...

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

Read the story  ›

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

Read the story  ›

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

Read the story  ›