How Software Customization Aids In Efficient Clinic Workflows | AdvancedMD

Features Navigation

Get Live Chat Get custom pricing Get live demo

← Back

How Software Customization Aids in Efficient Clinic Workflows

Uncategorized

Patient Cards

Do the providers, clinical staff, and office staff feel burdened constantly by all the administrative requirements out there? Are you starting to see some of the telltale signs of burnout among everyone in your clinic? For many medical offices, the answer to these questions is a resounding yes. Unfortunately, there isn’t a lot that you can do to reduce the administrative burden (although CMS and payers indicate they are trying to do so). But there is something you can do to make the impact of those administrative burdens a little easier on your physicians and staff: customizing the software you use in your practice, from scheduling and EHRs to medical billing software and practice management software.

Benefits of Customization

Every clinic has its own way of doing things, and in most cases, there isn’t a “right” way to take care of a particular task in your daily workflows. Where many providers and staff do get hung up, though, is when software requires certain steps that are counter to or vary from your normal workflows. If you can’t customize your software, staff and providers get frustrated and give up on using the software entirely (using it only to complete what they can’t do manually), or they find workarounds that are even less efficient.

Customization provides the opportunity to align your software processes with your existing workflows, which has several benefits for your clinic:

  • Less physician burnout
  • Less frustration for your staff, including clinical and office staff
  • Improved patient satisfaction because the physician can engage with the patient and not the computer during each appointment
  • Streamlined billing for faster reimbursements

How to Get More Customized Clinical Software

As we’ve established, customization is great for your clinic, but there are some challenges you might encounter when trying to customize your software:

  • Lack of customization capacity – many software programs are built to work a specific way, and the developers did not build in the capability to customize the program.
  • Lack of time – it does take time for someone to evaluate the current software and find the most efficient and effective ways to customize it, so there is an initial investment of time from you and/or your staff.
  • Lack of will to get it done – for many clinics, the time and effort required to learn the best ways to customize aren’t worth the hassle; people end up frustrated while trying to use the software, but nobody is willing to put in the time to make changes
  • Lack of expertise or help – chances are your software vendor will know how to customize your workflows, and can help reduce the time and effort required to do so, however, you will need to choose a vendor that is willing to invest the time in you as a client.

AdvancedMD Can Help

AdvancedMD offers a fully customizable suite of practice management software, including medical scheduling, appointment reminder software, electronic health records (EHRs), medical billing, patient portal software, and more.



Topic: Uncategorized


Other Resources Related to This Topic


Uncategorized

What You Should Know About Medicaid Redetermination

In this recorded webinar you’ll learn how to redetermine the eligibility of your client’s Medicaid...

Uncategorized

Experts answer your HIPAA compliance and 405(d) questions

In this recorded webinar, we’ll highlight changes to HIPAA regulations and highlight best cybersecurity practices....

Uncategorized

HIPAA Security and Privacy Compliance in 2022: What You Need to Know

In this recorded webinar, we’ll highlight changes to HIPAA compliance in 2022. You’ll learn about...

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

Read the story  ›

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

Read the story  ›
Estaban Lavato, MD - La Loma Medical Center

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

Read the story  ›