The decision to upgrade to the right software can be one of the best improvements your practice can make to boost staff productivity, financial performance & patient experience.
The decision to upgrade to the right software can be one of the best improvements your practice can make to boost staff productivity, financial performance & patient experience. When you select AdvancedMD you gain flexible software & insightful support experts so you can stay productive & always know where you stand financially. Rest assured, you will always be supported by one of the most trusted brands in the business. We can help you succeed throughout the life of your practice.
We help you get up & running quickly.
Our experienced implementation account managers have years of on-the-ground healthcare experience. We are uniquely able to direct and guide you through application setup, training & the EDI process—making sure the right AdvancedMD resources are on hand so your transition to our practice automation tools is as smooth & seamless as possible.
Included with every plan is access to exclusive live & on-demand training resources & tools to learn how to best use AdvancedMD. We also offer additional training services for advanced certification as well as more individualized training. Ask a product specialist for details.
Video training library
The video training library is available 24/7. AdvancedMD clients can access the video library directly from the user dashboard. The library offers short, concise video training on specific areas of our application.
An AdvancedMD implementation account manager is assigned to your office to set goals & provide guidance in customizing the implementation process to meet your office needs. Our training professionals work to accommodate your schedule & develop a timeline to help meet your required deadlines. We frequently follow up to make sure things are on track for achieving your implementation goals.
Personal webinar training
Webinars are interactive courses led by an experienced instructor in a virtual setting. These courses are the best combination of comprehensive instruction & participant interaction. Sessions are 60 to 90 minutes long and are held between 3 & 6 times a week. Existing clients with new users can learn more about our webinars by contacting client experience.
Bring your data with you
You’re most likely already running some form of scheduling, billing or practice management software. We are experienced in handling transitions from many different platforms & data formats. Our data conversion experts will help you quickly & accurately convert, verify & import your previous data.
Fast, experienced help
Our team of friendly & knowledgeable support staff are fanatics about making sure issues get resolved as quickly as possible. When you contact our support team, you’re tapping into a dedicated pool of expert resources to help your practice remain as productive as possible.
On-demand recorded webinars
The recorded webinars mirror the materials covered in the live webinars. They are designed so you can learn at your own pace—stop, rewind or fast forward. Complete a class all-at-once or pause & complete later. Sessions also include accompanying workbooks to enhance comprehension. Best of all, they are available free of charge 24/7.
Unlike other technologies that leave it completely up to you to get up & running, our implementation managers work closely with you each step of the way to ensure that you go live on schedule, with minimal disruption to your practice & workload.