We have added a new Appointment Reminder feature to the AdvancedPatient Suite. The Appointment Reminders feature allows you to send email and text messages to remind patients of upcoming appointments to reduce cancellations and no-shows.
We have added a new Appointments system default, Forms to Patient Portal Before Appt (# Days). The system default indicates how many days before a scheduled appointment that forms are automatically made available to the patient through the patient portal.
We have automated the process of making forms available to patients in the patient portal by removing the need to Add and then Assign forms to patients. Now when an appointment is made, forms associated to the appointment type are made available to the patient in the patient portal a set number of days before the scheduled appointment as indicated by your Forms to Patient Portal Before Appt (# Days) system default.
We have updated the layout of the Patient Forms screen by removing the Added and Assigned columns. We have added a new Send to Patient button, removed the Assign button, and renamed the Retract button to Remove.
AdvancedPatient (PM/Mobile) Alongside the auto-assign update, we have made several changes to the Front Office app, including: Screen Updates • Appointments, Search, and Forms panes are now full-screen. Use the tabs to switch between screens. • We have added a pull-to-refresh function to the Front Office app. Press your finger to the screen and pull … Continued
We are excited to announce that you can now assign and manage patient HealthWatcher™ plans on your iPad® and iPhone®.
• View suggested plans for the patient based on the selected provider
• View all HealthWatcher plans
• View plans assigned to the patient, and the plan status
• Assign or remove a plan for a patient
• View scheduled HealthWatcher plan reminders for the patient
• View plan details
We have enhanced the patient forms workflow by increasing the number of days before forms automatically expire. All uncompleted forms now auto-expire 30 days after the associated appointment date. Forms that are partially completed can still be reviewed and accepted by your practice, but will display an expired status in the Front Office app and in the Review tab in the Patient Forms check-in screen. Forms that were never started will be deleted from the system. Prior to this enhancement, patient forms auto-expired one day after the associated appointment.
The Billing Provider Taxonomy number is now included in loop 2000A in the 5010D electronic downloadable claim file.
As part of our recent visit-based worklists enhancement to the Collections module, we have added a Visit Level Action section to the Collector User Productivity report. With this change, you can now see worklist collection activity for charges at both the patient visit level and responsible party account level in one report.
We have updated the Include Unconfirmed Eligibility in Pt. Memo system default to allow you to indicate if you do not want unconfirmed patient eEligibility™ information to be recorded in the patient memo.
When set to Yes, and patient eligibility is returned from the carrier as unconfirmed, a patient memo is automatically created recording the eligibility information. The default is Yes.
Select No to prevent unconfirmed patient eligibility information from being recorded in the patient memo.
We have enhanced the Patient Forms to Add with Appointment feature with the ability to automatically add or remove patient forms from existing appointments with a future date based on appointment type. When you assign or remove a form from an appointment type in the Appointment Type Setup master file, you can use the new Apply to Existing Appointments of This Type option to also apply your change to existing future appointments.
Institutional Billing (PM)
We have added a new Health Information option, Present on Admission (POA), in institutional claims to allow you to indicate if a condition is present at the time a patient is admitted.