Podium Interaction Management
Podium. Every Interaction. One Platform.
The way healthcare patients find providers and engage with care has changed dramatically in recent years. Instead of relying on insurance provider directories or recommendations from friends or family, they are turning to the internet. As a result, patient acquisition and advanced communication methods are required to create a meaningful patient experience.
Whether it’s patient acquisition, patient retention, or doing more as a team – see how Podium powers every local business interaction in a modern, convenient way.
Podium interaction features include
Messenger
With Podium, you’ll be able to conveniently manage & respond to every message across multiple channels, all from one platform. Make your business “textable” with the Podium platform.
Webchat
Capture & convert leads while they’re on your website with an easy-to-use button that connects you to your leads through text.
Teamchat
Empower your team to connect, collaborate, & get more done – all from the same platform where you interact with leads and customers.
Feedback
Learn exactly what customers love – or why they’re leaving – & get the NPS-survey answers you need to drive repeat business.
Reviews
Be the obvious choice for people who find you online. Stand out on the sites that matter by easily collecting hundreds of customer reviews.
Special Offer – Podium offers AdvancedMD clients exclusive:
- Industry communication tools.
- Free insight into how your practice is rated online.
- 10 free reviews– Contact us to see if your EHR offers integration and to receive 10 free integrated reviews
About Podium
Product demo – https://www.podium.com/videos/click-to-message
