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Podium Interaction Management

Podium. Every Interaction. One Platform.

The way healthcare patients find providers and engage with care has changed dramatically in recent years. Instead of relying on insurance provider directories or recommendations from friends or family, they are turning to the internet. As a result, patient acquisition and advanced communication methods are required to create a meaningful patient experience.

Whether it’s patient acquisition, patient retention, or doing more as a team – see how Podium powers every local business interaction in a modern, convenient way.

Podium interaction features include

Messenger
With Podium, you’ll be able to conveniently manage & respond to every message across multiple channels, all from one platform. Make your business “textable” with the Podium platform.

Webchat
Capture & convert leads while they’re on your website with an easy-to-use button that connects you to your leads through text.

Teamchat
Empower your team to connect, collaborate, & get more done – all from the same platform where you interact with leads and customers.

Feedback
Learn exactly what customers love – or why they’re leaving – & get the NPS-survey answers you need to drive repeat business.

Reviews
Be the obvious choice for people who find you online. Stand out on the sites that matter by easily collecting hundreds of customer reviews.

Special Offer – Podium offers AdvancedMD clients exclusive:

  1. Industry communication tools.
  2. Free insight into how your practice is rated online.
  3. 10 free reviews– Contact us to see if your EHR offers integration and to receive 10 free integrated reviews

About Podium

Product demo – https://www.podium.com/videos/click-to-message

 


Category: Care Coordination, Mobile Solutions, Patient Engagement, Payment Solutions, Practice Operations | Software Type: Standalone

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“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist

“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

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