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Relatient Patient Self-Scheduling


Cloud technology for posting open appointments to interested patients—increasing productivity and profitability while improving customer satisfaction.

Relatient Patient Self-Scheduling efficiently solves the supply and demand imbalance for appointments. Openings posted by your staff are quickly and easily claimed by patients. It’s faster, easier, and more fun than the time-consuming and often unsuccessful task of phone calls and waitlists.


Why Offer Self-Scheduling?

Today’s patients book open appointment slots through mobile devices from anywhere, anytime. Relatient understands the need to innovate the patient experience using digital technology to keep up with the 64% of patients wanting to self-schedule.

Offering your patients self-scheduling reduces phone calls and relieves staff to focus on other priorities. Automating the scheduling process may seem a major change, but the staff maintains control with request approvals. With Relatient Self-Patient Scheduling, you have the option to manually approve or auto-approve requests.

Patients will be more loyal knowing they have access to schedule an appointment no matter their location or time of day. Relatient’s patient solution streamlines the scheduling process by working with your EHR/PM to keep your schedule full and patients happy.


Key Benefits

  • Online/mobile, 24/7 access for patients with no password or login required
  • Patients self-schedule open appointments and select by provider, location, and visit type
  • Ability for staff to auto-approve or manually-approve requested times
  • Integrates with AdvancedMD and simultaneously updates schedule


About Relatient

Relatient is a mobile-first messaging platform for practices, hospitals and health systems utilizing appointment and clinical data to deliver patient messages and connections from care providers. The Relatient platform effortlessly automates appointment reminder messages, patient surveys, self-scheduling, and more for patient-centric engagement. Relatient’s proven solutions enable telehealth and the digital front door with U.S. based healthcare specialists for implementation and support.

Category: Patient Engagement | Software Type: Patient Engagement

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