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Collections by Visit Feature Enhancement


Collections by Visit
A common practice for our clients is to split the A/R collections activity by patient vs. insurance collection types. This new collections by visit functionality gives our clients the ability to separate these efforts based on two different skill sets by the collector:
1. Patient balance collections require extraordinary customer service skills
2. Negotiating payment and/or payment plans

Insurance balances require skill in following processes, troubleshooting location of claims throughout the claim submission process, detailed knowledge of information required or included on the claim, and knowledge of the provider’s contract with the insurance company as well as claim filing process obligations. Some billing service clients take the collection of A/R a step further and collect by visit, rather than account, while still maintaining the patient or insurance balance separation.



Updates can be found in the Release Notes & Release Guide:
1. Release Notes are a high-level summary of enhancements added to the application and are available from the Help menu in PM or the Admin | About screen in EHR. Click the Help dropdown and select Release Notes.


2. The Release Guide contains an expanded version of the Release Notes, which includes screen shots and instructions and are located on the PM dashboard.  Click the Release Guide button on the Dashboard.



For more in-depth information, schedule a free demo of AdvancedMD today.

Topic: EMR/EHR, Medical Billing | Content Type: Blog Articles

“The AdvancedMD system is an extremely big reason I’ve been able to pull off what I have over the past number of years.”

William W. Forgey, MD

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“Other companies made their offers, but they required so much more money up front, I’ve seen a lot of different systems in my 18 years in billing. If you are looking for an easy-to-learn, cost-effective solution, AdvancedMD is your answer.”

Gloria Johnson
Billing manager

“With AdvancedMD we got everything in one package, and the ability to ensure that we get maximum allowable Medicaid reimbursement.”

Charlotte Kientzy
Practice billing manager

“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

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