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Collections by Visit Feature Enhancement


Collections by Visit
A common practice for our clients is to split the A/R collections activity by patient vs. insurance collection types. This new collections by visit functionality gives our clients the ability to separate these efforts based on two different skill sets by the collector:
1. Patient balance collections require extraordinary customer service skills
2. Negotiating payment and/or payment plans

Insurance balances require skill in following processes, troubleshooting location of claims throughout the claim submission process, detailed knowledge of information required or included on the claim, and knowledge of the provider’s contract with the insurance company as well as claim filing process obligations. Some billing service clients take the collection of A/R a step further and collect by visit, rather than account, while still maintaining the patient or insurance balance separation.



Updates can be found in the Release Notes & Release Guide:
1. Release Notes are a high-level summary of enhancements added to the application and are available from the Help menu in PM or the Admin | About screen in EHR. Click the Help dropdown and select Release Notes.


2. The Release Guide contains an expanded version of the Release Notes, which includes screen shots and instructions and are located on the PM dashboard.  Click the Release Guide button on the Dashboard.



For more in-depth information, schedule a free demo of AdvancedMD today.

Topic: EMR/EHR, Medical Billing | Content Type: Blog Articles

“We have seen approximately a three-fold improvement on a month-to-month basis of increased collections using AdvancedMD technology as compared to our previous technology provider. That has really been a step-change improvement with respect to the economics of the company.”

Michael Paul, CEO
Lineagen, Inc.

“With AdvancedMD we got everything in one package, and the ability to ensure that we get maximum allowable Medicaid reimbursement.”

Charlotte Kientzy
Practice billing manager

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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