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Dermatology Associates of Eastern CT

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Dermatology Associates of Eastern CT is a high-volume, five provider practice handling medical necessity and cosmetic procedures.

On average, their two physicians and two advanced practical registered nurses (APRN) see 100 to 120 patients a day. Overall, the practice estimates it has more than 30,000 patients in its system. “We couldn’t do the volume we do in our office with our current staff if we didn’t use the AdvancedMD billing service,” said Patricia Zambrello, practice manager. “We would need two additional full-time employees to handle our insurance billing.

Although a client of AdvancedRCM since 2005, it wasn’t until early 2013 that Zambrello decided to change their process and adopt several practice automation features available on the AdvancedMD platform. The old, paper-based method of collecting all the charge slips, patient credit card slips and cash payment receipts used to take hours every day to balance, process and send off to the billing team in a FedEx pouch, recalls Zambrello. Now, her charges slips are transmitted electronically and her payments
are processed through the AdvancedMD’s integrated payment processing system, by the front desk staff.

Learn how ReSkin went from a paper-based system to the AdvancedMD cloud solution and added the integrated EHR.

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Topic: EMR/EHR, Medical Billing | Content Type: Success Stories

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“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

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“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist

“Having complete, complex reports right at your fingertips is invaluable to your practice’s health–it’s charting waters to these uncertain business times.”

Ron Rosenberg, PA
Practice Management Resource Group

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