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Dermatology Associates of Eastern CT

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Dermatology Associates of Eastern CT is a high-volume, five provider practice handling medical necessity and cosmetic procedures.

On average, their two physicians and two advanced practical registered nurses (APRN) see 100 to 120 patients a day. Overall, the practice estimates it has more than 30,000 patients in its system. “We couldn’t do the volume we do in our office with our current staff if we didn’t use the AdvancedMD billing service,” said Patricia Zambrello, practice manager. “We would need two additional full-time employees to handle our insurance billing.

Although a client of AdvancedRCM since 2005, it wasn’t until early 2013 that Zambrello decided to change their process and adopt several practice automation features available on the AdvancedMD platform. The old, paper-based method of collecting all the charge slips, patient credit card slips and cash payment receipts used to take hours every day to balance, process and send off to the billing team in a FedEx pouch, recalls Zambrello. Now, her charges slips are transmitted electronically and her payments
are processed through the AdvancedMD’s integrated payment processing system, by the front desk staff.

Learn how ReSkin went from a paper-based system to the AdvancedMD cloud solution and added the integrated EHR.

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Topic: EMR/EHR, Medical Billing | Content Type: Success Stories

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“Other companies made their offers, but they required so much more money up front, I’ve seen a lot of different systems in my 18 years in billing. If you are looking for an easy-to-learn, cost-effective solution, AdvancedMD is your answer.”

Gloria Johnson
Billing manager

“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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