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Easy online scheduling for Urgent Care with NextPatient

Blog Article

Patients want easy online scheduling. Practice administrators want accurately scheduled appointments with the necessary information. NextPatient makes both happen. Show your open appointments or wait times on the front page of your website, and let patients book from any device. For walk-in urgent care, patients can skip the waiting room and claim a spot in line before they come in with NextPatient.

  • Accept appointments 24/7
  • Fill last-minute openings
  • Reduce waiting room time & increase patient satisfaction
  • Generate more positive online reviews

Urgent care scheduling queue
For urgent care, NextPatient offers a virtual queue that allows patients to claim a spot in line before arriving and get notified as they approach the front of the line. Long waits are a major driver of patient dissatisfaction and NextPatient allows patients to move their wait time from your waiting room to their living room.

Simple, modern online scheduling
Scheduling an appointment with your clinic should be as easy as shopping online. NextPatient allows potential patients sort by visit reason, provider, etc. and schedule 24/7 improving access and new patient acquisition while decreasing your call volume.

Potential patients are likely visiting your website at all hours in search of care. Letting them book an appointment from their smartphone in just 30 seconds increases the chance they’ll become a patient.

Post-visit surveys
Within 15 minutes of checking out, the patient will receive a text or email asking them to rate their visit.

  • Patient satisfaction issues can be discovered quickly
  • Unhappy patients can be spotted before they turn to review sites
  • Your happiest patients can be reminded to spread the good word by writing reviews.

Automated appointment reminders
Customizable reminders can be delivered by email or text.

 


Topic: Patient Experience | Content Type: Blog Article

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“With AdvancedMD we got everything in one package, and the ability to ensure that we get maximum allowable Medicaid reimbursement.”

Charlotte Kientzy
Practice billing manager

“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

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“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager