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Free eBook: Four essential elements in getting past merely normal

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The ‘new normal’ will largely be what you make of it. If your objective is to just get back to normal, the way things used to be, you may find yourself disappointed and passed by as new trends and changes emerge.

Over the past few months, we’ve seen encounters plummet by 50 percent or more. We’ve also seen practices respond and adapt. Our clients have been adding our telehealth solution in record numbers with tens of thousands of virtual visits being successfully executed. We’re also seeing huge spikes in the utilization of online intake forms and online scheduling. We applaud our customers for their quick response and strategic pivoting of their practice operations and mindset.

Some of the best innovations and improvements come in the face of the greatest challenges and defeats. This may be your opportunity to move a few steps closer to the practice you’ve always wanted with the patients you’ve always wanted and the dream-team staff and technology to help you get there. Why settle for whatever the new normal dishes out when you can shape your own better-than-normal future?

We just completed one of my favorite eBooks, which happens to also be our fourth edition of our COVID-19 Practice Essentials series. It’s now available as a free download. Here are a few of the topics we cover:

  • What it means to have a leader mindset and what strategies cause patients to take note
  • Patient interaction trends and why patients are behaving more and more like consumers
  • The role of scalable and adaptable technology in a carefully planned medtech stack
  • Aligning and empowering your team with the tools to meet the demands of our new paradigm
  • Tips to help you become better than normal (you don’t want to miss this section)

Get our free 8-page eBook entitled Post-COVID-19: Moving to ‘Better Than Normal’ Four essential elements in getting past merely normal.

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Topic: EMR/EHR, Medical Billing, Patient Experience, Public Policy | Content Type: Blog Article

“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager

“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

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“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

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