Features Navigation

(800) 825-0224 Live Demo

HIStalk Readers Write: Strained but Secure

Blog Article

Healthcare providers are pressed to the max, working to deliver ample care to the increasing volume of patients infected with COVID-19. Employees rise to the challenge and learn to get the job done in vastly different circumstances, be it on the front lines, in the back office, or remotely.

While we all try to navigate the new realities this pandemic presents, computer hackers are exploiting them: “Don’t let a crisis go to waste” is their mantra. Indeed, the novel coronavirus crisis has led to a rise in cyber scams and other security breaches as healthcare providers move quickly to redistribute workloads and manage care overflow.

Hackers are using tactics that capitalize on emotions of fear and anxiety and behaviors of internet users looking to stay on top of the situation during these uncertain times. They entice healthcare workers to open malicious files and links by:

  • Creating a sense of urgency.
  • Implying or stating that the e-mail comes from a person of authority.
  • Offering a resolution to a difficult problem (the current virus, shortage of medical supplies, people in need, and similar) in exchange for sensitive information.

These tactics are especially effective during a time of crisis, when urgent communications from employers, friends, family, and government agencies are filling inboxes. These e-mails may include fake virus tracker maps, hand hygiene instructional sheets, or online marketplaces for high-demand items. Hackers have impersonated the World Health Organization (WHO), for example, in recent phishing emails.

As is the case with security at any other time, employees are the first line of defense against cyberattacks that are predicated by false communication.

Continue reading to learn the precautions to take to mitigate your risks.

By Troy Young is chief technology officer of AdvancedMD of South Jordan, UT.

Troy Young | AdvancedMD

 


Topic: EMR/EHR, Medical Billing, Public Policy | Content Type: Blog Article

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

Read the story  ›

“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

Read the story  ›

“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

Read the story  ›

“The doctor who is not using AdvancedMD right now, is wasting his time.”

Armando Diez
Owner – Florida Pro Health