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Reputation management and patient engagement work hand in glove

Blog Article

They say, your reputation precedes you, and it has never been truer than in the digital world replete with online reviews.

Easier said than done. Managing clinical visits, documentation and, for many physicians, also billing and everyday business tasks is a priority. There are only so many hours in the day. But in light of shifting trends in consumer behavior and payment responsibilities, ignoring reputation management can undermine the practice’s other efforts. Conversely, listening to and addressing patient feedback can enhance the practice in many ways.

Continue reading the article in Physicians Practice.

 

By Jon Dinchak, MBA, PMP, Sr Product Manager at AdvancedMD

 

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Topic: EMR/EHR, Patient Experience | Content Type: Blog Article

“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“Having complete, complex reports right at your fingertips is invaluable to your practice’s health–it’s charting waters to these uncertain business times.”

Ron Rosenberg, PA
Practice Management Resource Group

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“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center