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Strategies to enhance your scheduling process, step 3

Abstract
Patient appointments are the gateway to your practice’s revenue. If scheduling and appointments aren’t managed well, you’re going to have holes in your schedule…and your bank account. The pitfalls of patient scheduling–no shows, forgotten appointments, and cancellations–negatively impact the smooth running of your practice and your bottom line. Getting on top of scheduling means you’re going to have to proactively manage your patient flow. With new technologies and expanded functionality, practice management systems for scheduling have the ability to keep your practice and your patients on track.

5 Key strategies to enhance your scheduling process, step 3 of 5

3. No-shows mess up your workflow

When patients forget their appointments and you’re stuck with an empty time slot, you have an interrupted workflow. Everyone is affected when there’s a gap in the schedule and office productivity suffers.

Patient scheduling is one of the most important operational systems in your practice for the delivery of care: for physician, patient and staff satisfaction, and for practice profitability. Often it does not receive the attention it needs, to the detriment of the practice.1 It’s important to maximize patient appointments and minimize the downtime that happens when patients fail to show up.

Choose a practice management system that has a comprehensive suite of functions to organize your scheduling: at-a-glance schedule management, scheduling tools that can help you overbook, manage waitlists and set recurring patient appointments, and a system that uses cloud technology and helps patients schedule, cancel, and manage their appointments online.

Learn more about how AdvancedMD will improve your scheduling process. Schedule a live AdvancedMD demonstration catered to your practice today.


1“Five Ways to Optimize Your Patient Schedule for Efficiency.” Medical Economics. 3/24/14

Topic: EMR/EHR, Medical Billing, Patient Experience, Revenue Cycle Management | Content Type: Blog Articles

“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

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“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager

“The nice thing about AdvancedMD is claims are cleared before they are forwarded to various insurance companies. We know very, very quickly if we have some defective portion on our claim.”

Dwight Romriell, DMD

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“Other companies made their offers, but they required so much more money up front, I’ve seen a lot of different systems in my 18 years in billing. If you are looking for an easy-to-learn, cost-effective solution, AdvancedMD is your answer.”

Gloria Johnson
Billing manager