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July 5, 2018

Tiny issues can ruin reputations

Blog Article

Tiny issues can ruin reputations. Manage a positive one!

In today’s digital era of well-informed online consumers, patients turn to Google to help find a doctor. Think online reviews are just for the I-can-out-Snapchat-you Millennials? Think again! Experts claim that nearly 85% of all people making a decision use Google to help in their research – all the way to the grandparents of Millennials.

You have a tremendous opportunity to dominate in your specialty and geography by building a high reputation score. If you wait, it will cost you. And that cost is the missed opportunity of attracting new patients for free. Your strategy should be to manage a positive reputation, because you have a reputation whether you drive it or not. And quite often, unfortunately, consumers use Google as a complaint box. Doctor reputation management surveys in AdvancedPatient proactively and automatically find happy patients and direct them to post positive feedback. In fact, we even have an automated process that helps weed out the naysayers.

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Topic: Patient Experience | Content Type: Blog Article

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“With AdvancedMD we got everything in one package, and the ability to ensure that we get maximum allowable Medicaid reimbursement.”

Charlotte Kientzy
Practice billing manager

“The nice thing about AdvancedMD is claims are cleared before they are forwarded to various insurance companies. We know very, very quickly if we have some defective portion on our claim.”

Dwight Romriell, DMD

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“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

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