Features Navigation

(800) 825-0224 Live Demo

Top 4 Ways to Improve Your Patient’s Experience

Blog Article

advancedmd-articles-top_4_ways_to_improve_your_patients_experience

The definition of a successful patient journey has evolved since the initial transition to value-based care. The focus on greater healthcare value, a perspective that includes driving better outcomes, necessitates greater patient education on medication therapies and the importance of adherence. Luckily, there are clear steps to take that are proven to guide a better patient journey and deliver improved outcomes for the patient.

The new patient journey requires a focused, coordinated effort to assist patients with multiple chronic conditions. Keys to success include:

#1 Build trusting, professional relationships between prescribers and pharmacy management teams. These relationships should include patient introductions and warm hand-offs from prescriber to the pharmacy management teams.

#2 Align incentives across the healthcare continuum to ensure all resources are focused on assisting patients with medication adherence and proactive condition management. Coordinate results of patient adherence, including lab data, with all healthcare providers.

#3 Add dedicated patient care coordinators and clinical pharmacists to the patient care team. Assign dedicated patient care coordinators who focus on individual patients and building strong, trusting relationships with them. Add a clinical pharmacist to the team to provide medication therapy management and additional patient education.

#4 Make it easy for the patient. Include patient-friendly, easy-to-use, personalized medication packaging based on time of day and patient lifestyle. Use technology, such as automated text messages, email or phone calls, to remind patients to take their medications. Proactively ensure medications are picked up or delivered to patient’s location of choice.

Improve clinical efficiency & quality of care video.

Upgrade the technology your practice uses. Schedule a personalized demo of AdvancedMD today.


Courtesy of David Cunnold, Managed Healthcare Executive, Jan 5, 2016.

Topic: Patient Experience | Content Type: Blog Article

“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

Read the story  ›

“Other companies made their offers, but they required so much more money up front, I’ve seen a lot of different systems in my 18 years in billing. If you are looking for an easy-to-learn, cost-effective solution, AdvancedMD is your answer.”

Gloria Johnson
Billing manager

“Having complete, complex reports right at your fingertips is invaluable to your practice’s health–it’s charting waters to these uncertain business times.”

Ron Rosenberg, PA
Practice Management Resource Group

Read the story  ›

“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist