The novel coronavirus SARS-CoV-2 (known as COVID-19) has created a lot of new challenges for medical practices. While some urgent care and emergency medicine facilities are dealing with surges of patients affected by the disease, other practices are adapting on the fly to provide more of their care through telemedicine to reduce the risk of … Continued
Stop and think for a minute about the things that are taking up a significant amount of your clinical and front office staff’s time. Chances are, one of those things is phone calls related to medication refills. Medical practices have long operated with an extremely inefficient medication refill process where: Patients or pharmacy employees have … Continued
In part one of this blog we discussed some of the ways that telemedicine has improved patient access during the COVID-19 pandemic. However, that is not universally true for all patients. In part two we’re going to discuss some of the barriers that your patients might face in accessing care through technology like smartphones, apps, … Continued
One of the most important factors in whether a clinic runs well is its workflows. Having proper processes in place for all aspects of your clinic—from scheduling and patient check-in to referrals and medical billing—ensure that you can see the maximum number of patients each day and that you are able to collect as much … Continued
American hospitals and health systems are facing financial struggles like never before. From the cancellation of non-emergency surgeries to disrupted supply chains and historically high unemployment rates resulting in higher numbers of uninsured patients, the pandemic has created tremendous financial turmoil. The strategy that more than 70% of hospitals and health systems are turning to … Continued
An executive order issued on Monday is aimed at improving rural healthcare accessibility, so patients have ongoing access to high-quality healthcare and expanded telehealth (telemedicine) services. Revenue for rural providers varies significantly month to month, making it difficult to stay in business. Nearly 25 percent of the U.S. patient population resides in rural communities. The … Continued
The journey to implement technology in patient care isn’t new, but in the last few months, it has taken several leaps forward as more practices and providers were forced to offer remote care when clinics could no longer see patients in person. Clinics shifted toward telemedicine and telehealth to maintain contact with patients, continue to … Continued
Wowing patients & improving outcomes through people-centered technology For many practices, the steep learning curve of implementing telehealth (telemedicine) technology has been surmounted, with a healthy push from COVID-19. As it turns out, that was actually the easy part. The next big challenge? Making telehealth work for patients, providers and staff alike in a way … Continued
When COVID-19 shut down most medical offices and all non-life-threatening medical care (essentially all care outside of the ICU and emergency rooms in some places), many clinics and providers shifted their practices online and started meeting with patients using telehealth or telemedicine visits. Telemedicine software is beneficial and has allowed a significant number of patients … Continued
A recent Mayo Clinic study found a disturbingly high incidence of physician burnout: 54% of doctors reported experiencing at least one symptom of burnout. Doctors experiencing burnout are 40 percent more likely to move to part-time work, and twice as likely to consider leaving their current practice, or medicine altogether. As a result, aspiring young people are … Continued
COVID-19 has significantly disrupted a lot of things in people’s lives, and one of the places where it has had the most significant impact is in the arena of medical care. While large hospitals and ICUs struggle throughout the country to treat patients for the virus, there are also millions of smaller independent clinics and … Continued
Workflows are one of the things that most medical offices know are important, and many don’t spend enough time focusing on them. But some simple adjustments to your workflow—and the right tools in place to augment your staff’s efforts—can significantly improve your ability to see patients, cut down on wait times, and increase clinic revenue. … Continued
Jed Shay, MD
The Pain Care Center
Keith Berkowitz, MD
Center for Balanced Health
Estaban Lavato, MD
La Loma Medical Center
Raju Raval, MD
Read the story ›