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The Human Side of Telehealth

Wowing patients & improving outcomes through people-centered technology For many practices, the steep learning curve of implementing telehealth (telemedicine) technology has been surmounted, with a healthy push from COVID-19. As it turns out, that was actually the easy part. The next big challenge? Making telehealth work for patients, providers and staff alike in a way … Continued


6 Tech Tips to Quench the Burn

A recent study of nearly 7,000 physicians found that half of American doctors exhibit symptoms of burnout. A previous Mayo Clinic study found a similar disturbingly high incidence of physician burnout: 54% of doctors reported experiencing at least one symptom of burnout from the Maslach Burnout Inventory, a validated tool for measuring burnout. While not specifically included … Continued


6 Tips to Quench Physician & Billing Staff Burnout

A recent study of nearly 7,000 physicians found that half of American doctors exhibit symptoms of burnout. A previous Mayo Clinic study found a similar disturbingly high incidence of physician burnout: 54% of doctors reported experiencing at least one symptom of burnout from the Maslach Burnout Inventory, a validated tool for measuring burnout. While not specifically included … Continued


Tech Tips to Quench Physician Burnout

A recent study of nearly 7,000 physicians found that half of American doctors exhibit symptoms of burnout. A previous Mayo Clinic study found a similar disturbingly high incidence of physician burnout: 54% of doctors reported experiencing at least one symptom of burnout from the Maslach Burnout Inventory, a validated tool for measuring burnout. Even more alarming, the … Continued


7 Costly Mistakes in Selecting Medical Office Software

Regardless of practice size or specialty, a typical medical office software buyer claims three common needs for their staff: easy to use, easy to learn and easy to scale. Now that patient engagement is becoming more and more mainstream, the same needs apply to self-service software and apps for patients. Inside this eGuide you’ll find … Continued


Hitchhikers Guide to Managing a Sustainable Patient Mix

4 Principles to Traversing the Post-COVID Landscape With so many unknowns, we looked for examples of timeless principles, applied in times of crisis and recovery, which made significant long-term impact. We compiled them in this 5th eBook in our Covid-19 Practice Essentials collection. Included are four timeless principals that when applied specifically to optimizing and … Continued


Post-COVID-19: Moving to ‘Better than Normal’

Four essential elements in getting past merely normal As we move out of the pandemic crisis and into a post-COVID-19 world, there is much talk of what the ‘new normal’ will look like. How will patients, practices and care delivery be affected? How many of the temporary practices and workflows will stick to become a … Continued


Patient Financial Engagement in a Post-COVID-19 World

7 Head-on Initiatives that Help Patients Pay (and feel good about it) Collecting payments is a difficult part of private practice operations, but it’s also one of the most necessary parts because it is the only way to keep your clinic running. As costs for healthcare have climbed over the past several years, payers and … Continued


4 Sure Ways to Stop Cyberthieves

Medical practice cybersecurity is a major risk. Substantial fines and cost of repair for a breach of patient personal healthcare information (PHI) can be devastating to a group practice. Use these 4 measures to stop cyber thieves.


7 Crucial Steps to Reboot Your Practice

Many people say, “We will never be fully the same,” and “The pandemic has forever changed our world.” If that is truly our new reality, then the question becomes, what will my future look like in the new landscape? As you face the question of rebuilding your practice post-pandemic, many issues, questions and options will … Continued


Telehealth Maximizing Revenue Through Thick and Thin

We’ve heard from dozens of early-adopter physicians who are discovering the powerful leverage telehealth gives them in attracting and retaining new patients and maintaining business (and revenue) continuity in times of uncertainty or temporary/seasonal dips in demand. The novel COVID-19 epidemic is a prime case in point. While stay-at-home and social distancing regulations temporarily curtailed … Continued


MIPS Attestation 2020

New users to QPP.CMS.GOV – Register now for a HARP Account If you have never signed into QPP.CMS.GOV, you will need to register with HARP to obtain the necessary credentials to log in. This should take 5-15 minutes depending on how quickly your identity can be verified. HARP works with Experian for this process. Download … Continued


“With AdvancedMD we got everything in one package, and the ability to ensure that we get maximum allowable Medicaid reimbursement.”

Charlotte Kientzy
Practice billing manager

“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager

“Having complete, complex reports right at your fingertips is invaluable to your practice’s health–it’s charting waters to these uncertain business times.”

Ron Rosenberg, PA
Practice Management Resource Group

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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