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Access your software securely from anywhere

Software can provide clinics with amazing tools and capabilities, but that comes at a price. Hackers and cybercriminals frequently target medical practices to steal patients’ personal data. To protect against these threats, AdvancedMD moved our platform to the world’s most secure hosting service with Amazon Web Services (AWS). The platform is fully HIPAA compliant and offers the highest level of protection against the threats of today, and the threats that will come in the future.

Our cloud-based solution means you can access your data from anywhere, as long as you have a smartphone, tablet, or computer and an internet connection. Providers can pull up patient records on a smartphone, take photos, and securely transfer that information right into the EHR database. Medical coding and billing team can work remotely and still access all the pertinent information to submit claims. Patients can schedule online from their phone or computer and that information is securely transmitted to your software in real time. And it’s all protected by the most advanced encryption available today.

Get 24/7 IT support

Our team of IT professionals is here to help your clinic with any software questions or concerns. Small optometry clinics often don’t have the resources to hire a large team of IT and security professionals. We take care of all that for you. We are continually monitoring for the latest security threats and keeping the software updated with patches and new versions. Those are automatically available to your clinic without any downloads or updates.

When you have a problem, contact our tech support team. We are available 24/7 because we know that great patient care doesn’t only happen during regular business hours.

We also offer a fully supported and guided implementation process to get you up and running with AdvancedMD. Our team will help you customize the software to match your workflows so you can efficiently work

Connect using simple telemedicine solutions

Telemedicine is one of the most important tools that optometrists can have for providing greater access and convenience to their patients. AdvancedMD makes it easy to offer this option to your patients, with a web-based telemedicine platform that is fully HIPAA compliant and ready to use right out of the box. There are no complicated software programs to download or install, and no barriers that make it harder for patients and providers to connect.

The telemedicine software is available on AWS, so the communications are encrypted and meet all HIPAA requirements for secure remote patient care. Optometrists can use it to follow up with patients between in-person appointments and check in after vision surgery.

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Schedule patients with ease

Scheduling is a breeze with AdvancedMD. Our software helps your scheduling team maintain calendars for a single provider in one location, or multiple providers in multiple locations in an optometry group practice. They can easily search for available appointments by locations, providers, or the type of care the patient requires. Scheduling a single appointment or a series of appointments is easy with just a single screen. Then you can make edits to individual appointments in a series without affecting any of the other appointments.

Patients can also take advantage of online scheduling tools to get their own appointments. It’s one of the most requested features that patients want from a provider. In an on-demand world where people can do almost anything from the palm of their hand, online scheduling is a convenient and effective way to improve patient satisfaction.

woman talking on the phone while using laptop

Stay connected to your patients

A patient portal is a secure, convenient way to stay connected with patients and keep them engaged in their vision care. Optometrists can use patient portals to:

  • Communicate with patients on a secure messaging platform
  • View and approve medication refill requests
  • Send important educational and marketing materials to patients, including recall notices when it’s time for an annual checkup
  • Answer non-urgent vision questions in between appointments
  • Send invoices for outstanding patient balances

Patients can use these portals to be more engaged in their care by:

  • Viewing medical records, including provider notes, after a visit
  • Requesting medication refills without having to make a phone call
  • Sending non-urgent vision questions to providers
  • Scheduling new appointments
  • Getting automated appointment reminders for upcoming visits
  • Checking in electronically and filling out all their paperwork before a visit
  • Viewing and paying bills online

Optometry Practice Management Software | AdvancedMD

Discover all the features available with AdvancedMD practice management software

Find out more about what AdvancedMD can do for your optometry practice by scheduling your personalized demo today. We’ll answer all your questions and discuss your needs to get you the perfect optometry practice management software solution.

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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Estaban Lavato, MD - La Loma Medical Center

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

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