Three stages of the care journey.
AdvancedMD automates healthcare-related processes within a unified suite for you, your entire staff, and your patients. Simply put, we can help make life simpler and more efficient with less administrative overhead. With well-functioning practice automation tools, you can achieve higher satisfaction, greater retention, and better revenue collections.
Pre-visit
Practice Selection
Patient | Online Reputation
Googles nearby practice or specialty and makes selection based on social reputation.
Referrals & Authorizations
Office Staff | Practice Management
Requests and obtains authorization from an insurance carrier to provide health care.
Online Scheduling
Patient | Online Scheduling
Self-schedules appointment using filters including availability, insurance, and location.
Eligibility Verification
Office Staff | Eligibility Verification
Batch checks and alerts eligibility status for upcoming appointments and on-demand.
Appointment Reminder
Office Staff | Appointment Reminders
Automatically sent by text, email, or voice with links to complete intake and consent forms.
Intake & Consent
Patient | Patient Portal
Personal information and histories can be added. Forms can be reviewed and accepted.
Visit
Intake & Consent
Patient | Check-in kiosk
An iPad and app create a kiosk for patients to complete forms electronically at your office.
Check-in & Rooming
Office Staff | Scheduling
A completely electronic method that streamlines processes and improves resource utilization.
Rooming
Office Staff | Rooming
Assign patient rooms, monitor wait times, and track patient locations throughout the visit.
Co-pay
Patient | Payment Processing
Pays with a credit card in-person or online with our unified payments processing feature.
Vitals & Symptoms
Medical Assistant | EHR
Collects and inputs vital signs and symptoms into our EHR. Physician has access in real time.
Chart Review
Physician | EHR
On any device reviews intake, histories, vitals, meds, labs, and referrals in patient chart.
Care & Treatment
Physician | EHR, Telemedicine, ePrescribing, EPCS, Lab Integration
Sees patient in-office or virtually, charts, sends prescription (including EPCS), and lab orders.
Charge Capture
Physician | EHR, Practice Management
Captures charges based on preference: EHR, practice management, quick charge entry/superbill.
Follow-up Appointment
Office Staff | Scheduling
Schedules single or string of reoccurring appointments. Reminders are automatically sent.
Post Visit
Labs & Orders
Patient | Interoperability, Lab Integration
Completes lab work and picks up meds. Interoperability sends completion status to practice.
Patient Survey
Patient | Reputation Management, Patient Survey
Receives email or text, rates experience, completes survey, posts feedback to social sites.
Statement Processing
Patient | AdvancedMD Pay
Receives text or email alert to review online statement. Makes payment online.
Claim Processing
Office Staff | Claim Center
Prepares claim, automation scrubs for possible errors, fixes errors, submits to clearinghouse.
Collections
Office Staff | A/R Control Center
Works denials, posts ERAs, sends patient statements and reminders, and manages collections.
Financial Reporting
Office Staff | Reporting & Analytics
Reviews financials by provider and site, identifies improvement and growth opportunities.
VBC Attestation
Office Staff | EHR
Attests for incentives by reporting on the focus and quality of services rendered and outcomes.
Care Reminders
Office Staff | Clinical Decision Support, Reminders
Sends text and email reminders based on plans and conditions, labs and diagnoses, and analytics.
Patient Education
Office Staff | Patient Education
Improves care and retention with easy-to-deliver and easy-to-understand patient education.
Lab Review
Physician | Lab Integration
Reviews lab results received into the patient chart. Dashboard shows normal or abnormal.
Prescription Renewals
Physician | ePrescribing
Receives requests into a worklist and completes Rx renewals to patient’s pharmacy of choice.
Feedback Review
Physician | Online Reputation
Receives real-time patient feedback and suggestions from automated surveys.
