Keep patients connected with patient portal software.
Learn about our self-service patient portal software that yields more smiles, more referrals. Convenient technology with a wide variety of self-help tools and time-saving features that keeps your patients connected between office visits.
Explore patient portal software features.
Because your patients don’t want to sit on the phone listening to hold music. A fast, intuitive patient portal with features designed to increase access, convenience & patient satisfaction.
Prescription Renewals
A HIPAA-compliant alternative to phones and faxes: patients can send prescription renewal requests via our online portal. You simply review and digitally sign off.
Online Bill Pay
Another key to offering a better patient experience? Convenient payment options. Let your patients securely view and pay their bills online with a credit card.
Online Messaging
Patients can message you and your clinical or billing staff with questions or concerns. Faster needs resolution creates an even better patient experience.
Appointment Requests
Don’t make patients sit on hold. Let them request an appointment day and time online. They’ll also be sent email reminders as their appointment approaches.
Why your practice needs a good patient portal
Increase patient satisfaction while alleviating administrative tasks for your staff. Your patients will feel more connected & your staff will feel the ease of a lighter workload.
Prioritize the patient experience.
If you want to see higher patient satisfaction and retention rates, you need to keep them happy. Patient portal software does just that by making it fast and easy for your patients to access medical records and clinical summaries, pay bills or reach out to your staff with concerns. More access to quality healthcare = a better patient experience.
Features that support faster needs resolution.
Don’t force patients to call your office and sit on hold. Our portal helps them spend less time leaving messages, waiting for a call back or trying to schedule office visits. Online messaging, prescription renewal and appointment features enable patients to ask questions, send requests and schedule office visits with just a few clicks. Faster response time results in faster needs resolution.
Automate your administrative tasks.
Your patients aren’t the only ones who will be smiling. Let our patient portal software do some of the work for you. It helps your staff spend less time answering phones, scheduling appointments and relaying provider questions – which means they have more time to work on clinical and billing tasks. And when efficiency increases, so does your revenue – and your ability to scale up your practice.
Gain mobile administrative control over your patient portal.
Our mobile app lets you view forms for any patient associated to your patient portal account. When you use your patient portal credentials to log in, and your portal account has multiple patients with assigned forms, you can select which patient’s forms to view.
Frequently Asked Questions
Unable to find an answer you’re looking for? No problem. Chat with a live person and we’ll work to get your question answered.
Does the portal help improve efficiency for practice staff?
Yes — by enabling patients to self-serve (e.g., schedule appointments, request refills, pay bills), the portal automates tasks that would otherwise occupy phones and front-desk time, reducing administrative workload.
Is the AdvancedMD patient portal optimized for mobile use?
Yes — portal access (including viewing forms for any patient on the account) is available via mobile apps, and the portal itself is designed to work well on smartphones and tablets.
Does AdvancedMD support notifications or automated health alerts through the patient portal?
AdvancedMD patient engagement tools can send automated health alerts and reminders (such as follow-ups or screening reminders) to patients via the portal, helping keep care on track.
Can practices send mass messages through the patient portal?
Yes — practices can send mass portal messages to patients registered in the portal, useful for announcements, reminders, or updates (e.g., new hours or services).
How does the portal support prescription and refill workflows?
Patients can submit prescription renewals through the portal; providers then review and sign off electronically, streamlining the refill process.
Are there security and privacy safeguards built into the patient portal?
The portal is built with HIPAA-compliance in mind, including secure messaging and encrypted communications managed through the AdvancedMD cloud platform (hosted on Amazon Web Services (AWS).
Can patients manage multiple family member accounts within the portal?
Yes — patients can log in and select which associated patient’s forms or records to view, helpful for parents managing care for children or caregivers managing multiple accounts.
Is the patient portal part of a larger patient engagement strategy within AdvancedMD?
Yes — the portal is one component of the AdvancedMD patient engagement suite, which also includes telemedicine, automated reminders, reputation tools, and secure messaging.
Request a Live Demo
Complete the form below for a live demo to see all that AdvancedMD has to offer.