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Patient education & applications

Many physicians and other health educators are recognizing that certain patient populations are lacking in their inability to understand healthcare information and what they need to do with that information. There is a growing number of patients that are increasing ownership and taking a more a proactive role in their own healthcare.

We believe all patients should have excellent access to educational resources that are easily understood and timely. This is why we created a highly comprehensive patient engagement suite and we can help all your patients improve their health outcomes and your operational efficiencies.

AdvancedMD patient education technologies help you deliver more than just better health outcomes.

Our health education and applications inspire, engage, and activate patients, while giving you a streamlined administration process. Automation within our unified Rhythm platform reduces your workload because everything you need to deliver health education is within the clinician workflow. It’s nearly effortless to create better outcomes and higher patient satisfaction with resources in English and Spanish

Unified

Bring your health education and data together, all in one place. Consistent education across your entire enterprise creates one uniform voice to support a patient-centered standard of care. Deploying education resources for multiple specialties, providers and locations is consolidated and manageable by a central person or team.

Efficient

It’s frustrating to go from system to system and platform to platform. With AdvancedMD, all your workflow is unified on a single platform, simplifying and streamlining the care coordinator workflow with deploying health education and patient adherence.

Personal

Customize educational content according to strategic initiatives and organize documents and videos around the conditions important to your practice. Deliver consistent education from your care coordinators across all your sites.

Mobile

In addition to hardcopy printouts at your practice, offer patient education across mobile and laptop devices. You can also include streaming video or user-tested decision aids – whatever you and your patients need, we can help.

Compliant

Seamlessly leverage standards-based health education from a variety of HIT systems and platforms. We monitor clinical guidelines and make content updates whenever change happens, so you can always provide up-to-date health education.

Engaging

Personalize the educational experience with multi-media resources and help patients become more engaged and excel in self-management. Our health education is easy to understand, offered in English and Spanish, and personalized to motivate healthy behaviors.

Comprehensive & Easy

Patient education needs to be comprehensive and easily understood in order to create the greatest patient impact in improving health outcomes. Physicians and other health educators must recognize that many patients are lacking in their inability to understand health care information and what they need to do with that information. Our educational content lets you control the content. Simple language preference settings let you send education in English and Spanish. The translation to Spanish is automatically done for you.

Tips to a successful patient education program

  • Increase responsibilities of health educators as champions of your education program and build a culture of patient education across your entire practice.
  • Educate patients starting from the first encounter using tools such as text, email and voice appointment reminders.
  • Listen to the patient and learn about their knowledge. Use education to supplement their awareness and correct any misinformation.
  • Speak human (or is that humanly?). Utilize visual aids, 3D models and imagery as often as possible.
  • Question patient understanding of their care, listen, learn and use a variety of highly-relevant resources at each step of their progress.
  • Roleplay with patients. Have patients explain their diseases or treatments in the way they would to loved ones.
  • Medication adherence starts with understanding. Make sure patients can repeat back to you how and when to refill medications. Ensure patients can recognize signs and symptoms of their condition that will require immediate attention and what to do if a problem arises.
  • Use a patient portal for patient messaging and offer as much assistance as possible.
  • Call patients (yes, on the phone) to check on their progress and experience with your educational resources.

Stay in sync with your needs.

Clinicians have easy access to tailored education materials that are embedded into AdvancedMD workflow. You are able to enrich the patient experience and ensure alignment with clinical guidelines and care practices that support the latest requirements for measures like Joint Commission and PCQ.

Help patients understand.

Provide relevant, trustworthy education materials to help patients understand their conditions, make informed decisions, and effectively manage their health. You have options to print at the point of care or delivered electronically through our patient portal. Offering a robust educational experience couldn’t be easier. Get all the value of user research with none of the hassle. Our health information has been tested and vetted by real people for ease of use, effectiveness and engagement.

In an era of growing complexity, we can help lower the risk of regulatory penalties.

Patient education is automatically recorded in AdvancedEHR, in the patient record. This provides transparency for your clinicians about all education materials that are sent, and it alleviates pressure on clinical staff during regulatory visits.

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

Read the story  ›

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“The doctor who is not using AdvancedMD right now, is wasting his time.”

Armando Diez
Owner – Florida Pro Health

“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager