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How can email & text patient messaging benefit your practice?

Send the right message to the right patient at the right time to boost revenue & improve patient satisfaction.

Patient Preference

Patients can choose their preferred method of how you communicate with them: between email & text.

Group Distribution

You can easily segment patients within group criteria & personalized messages to improve relationships & revenue.

Patient Segmentation

You are able to segment your entire patient list & send specific messages to improve patient engagement.

Sales Promotions

You can invite patients to schedule appointments for recall visits, specials & sales promotions.

Office & Business Communications

Communicate office changes such as schedules, new locations, new providers & payment methods.

A simple, automated & integrated patient messaging system that anyone in your practice can use.

It’s all about the automation. Ongoing patient interactions can result in greater loyalty & bring in new revenue.

A simple birthday card message to put a smile on your patient’s face.

Easily create personalized email & text templates for each campaign or reuse and modify past templates for new campaigns. You can add data fields such as patient name and subject line to personalize each message. You can also include your logo and attention-grabbing images to make your email messages really pop!

Patient messaging birthday card

Messaging software that lets you customize the message & segment your patients.

Select which patients receive texts & which receive emails by choosing from existing criteria or create a new set. There are many different fields available, including patient demographics, insurance, diagnosis codes and more. You can segment patients by active/inactive status, geography, diagnosis code, birthday/age and insurance.

Custom patient messaging

Review, finalize & send your message.

Once you have created a campaign, you can review start date, audience and the message. You can navigate forward and backwards through each step to make modifications before you finalize and send your message. The end result is nothing but positive: the seamless data integration and automated processes mean you get accurate, relevant and effective communications to patients with minimal effort.

Send patient messages

Learn how to offer a more convenient patient experience.

Free ebooks, webinars & product videos with tips for improving patient convenience.

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The Pain Care Center

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