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How can email & text patient messaging benefit your practice?

Send the right message to the right patient at the right time to boost revenue and improve patient satisfaction.

Patient Preference

Patients can choose their preferred method of how you communicate with them: between email & text.

Group Distribution

You can easily segment patients within group criteria & personalized messages to improve relationships & revenue.

Patient Segmentation

You are able to segment your entire patient list & send specific messages to improve patient engagement.

Sales Promotions

You can invite patients to schedule appointments for recall visits, specials & sales promotions.

Office & Business Communications

Communicate office changes such as schedules, new locations, new providers & payment methods.

A simple, automated & integrated patient messaging system that anyone in your practice can use.

It’s all about the automation. Ongoing patient interactions can result in greater loyalty and bring in new revenue.

A simple birthday card message to put a smile on your patient’s face.

Easily create personalized email and text templates for each campaign or reuse and modify past templates for new campaigns. You can add data fields such as patient name and subject line to personalize each message. You can also include your logo and attention-grabbing images to make your email messages really pop!

Patient messaging birthday card

Messaging software that lets you customize the message & segment your patients.

Select which patients receive texts and which receive emails by choosing from existing criteria or create a new set. There are many different fields available, including patient demographics, insurance, diagnosis codes and more. You can segment patients by active/inactive status, geography, diagnosis code, birthday/age and insurance.

Custom patient messaging

Review, finalize & send your message.

Once you have created a campaign, you can review start date, audience and the message. You can navigate forward and backwards through each step to make modifications before you finalize and send your message. The end result is nothing but positive: the seamless data integration and automated processes mean you get accurate, relevant and effective communications to patients with minimal effort.

Send patient messages

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“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“We have seen approximately a three-fold improvement on a month-to-month basis of increased collections using AdvancedMD technology as compared to our previous technology provider. That has really been a step-change improvement with respect to the economics of the company.”

Michael Paul, CEO
Lineagen, Inc.