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Post-COVID-19: Moving to ‘Better than Normal’

Four essential elements in getting past merely normal As we move out of the pandemic crisis and into a post-COVID-19 world, there is much talk of what the ‘new normal’ will look like. How will patients, practices and care delivery be affected? How many of the temporary practices and workflows will stick to become a … Continued


How to Get Patients to Use Your Patient Portal – Part 2

In part one of this blog we covered some of the basics on why it’s so important for your clinic to have patient portals, and some tips to help you get more patients to engage with your practice on the portal. This not only benefits you by meeting MIPS requirements for Promoting Interoperability (PI) scoring, … Continued



Why Every Practice Needs Text & Email Appointment Reminders

  How many no-show appointments do you experience in your schedule each month? If you’re like most practices, you probably get several. Whether patients simply forget and don’t show up, have challenges like transportation that prevent them from coming, or want to reschedule and aren’t able to reach your office by phone before the appointment, … Continued


How to Get Patients to Use Your Patient Portal – Part 1

Patient portals are becoming an essential part of every clinical practice, both big and small. But for many clinics, getting a portal is just the first step. The more difficult part is getting your patients, staff, and providers to actually use the portal as intended. Providing patients access through a portal is part of your … Continued


Telehealth 101: How Your Clinic Benefits

In this recorded webinar, you’ll learn how the transition to telehealth services isn’t as large of an undertaking as it sounds. In this recorded webinar, we’ll discuss how telehealth helps your clinic maintain business continuity, turns your clinic into a patient-centric powerhouse, and streamlines your clinic workflow for complete automation domination.


Medical Practice Billing Cybersecurity: Hackers Kick it Up a Notch

Medical Practice Billing Cybersecurity: Hackers Kick it Up a Notch 4 Sure Ways to Stay Ahead of Cyber Thieves Medical billing professionals by and large go to great lengths to ensure that they provide a complete and positive patient experience for their practice or client. However, one area of medical practice is often overlooked, creating … Continued


Patient Financial Engagement in a Post-COVID-19 World

7 Head-on Initiatives that Help Patients Pay (and feel good about it) Collecting payments is a difficult part of private practice operations, but it’s also one of the most necessary parts because it is the only way to keep your clinic running. As costs for healthcare have climbed over the past several years, payers and … Continued


Medical practice cybersecurity: 4 Sure Ways to Stop Cyber Thieves

Medical practice cybersecurity is a major risk. Substantial fines and cost of repair for a breach of patient personal healthcare information (PHI) can be devastating to a group practice. Use these 4 measures to stop cyber thieves. Get the free eGuide: Medical Practice Cybersecurity: “Patients for Sale” 4 Sure Ways to Stop Cyber Thieves Physicians … Continued


EHR Adolescence: 4 Ways to Tell if Your EHR is a Teen or an Adult

Electronic Health Record (EHR) systems took their first steps in clinics nearly 50 years ago. These early systems – primitive by today’s standards – were limited in scope and function, and would face many challenges in maturing to be genuinely useful tools. EHR Adolescence On the evolutionary scale, EHR technology today is in adolescence, somewhere … Continued


Integrating CCM & RPM to Expand Patient Access

Chronic illness is one of America’s leading drivers of healthcare costs as well as the foremost cause of death and disability. With nearly 60% of Americans living with one of more chronic conditions, addressing this high-risk, high-cost patient population can be an incredible challenge. The increasing adoption of telehealth solutions, such as remote patient monitoring … Continued


Medical Billing & Telemedicine Services in Georgia

For physicians and other healthcare practitioners in Georgia, telemedicine and medical billing software provides real-world solutions to some of today’s most significant challenges. The coronavirus pandemic struck hard in Atlanta, Alpharetta, Marietta and other areas of Georgia. The COVID-19 threat demonstrated the importance of social distancing and self-isolation for everyone, but especially for at-risk individuals. … Continued