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COVID-19 Exposes Need for Interoperability & Integration in Healthcare (Part 2)

In part one of this blog post, we talked about the challenges that healthcare organizations, patients, and payers have encountered as people seek treatment and care for the COVID-19 pandemic. Many of these patients are getting care in large hospital systems with a better capacity to treat the potentially deadly virus. But if they have … Continued


Tips to Create the Most Effective Automated Patient Reminders

You already know that no-show appointments are costly to your practice. They can leave gaps in your schedule that are impossible to fill, and represent lost revenue to the tune of $150 billion or more every year for healthcare practices in the U.S. One of the most effective ways to combat missed appointments is with … Continued



Understanding and Maximizing Reimbursement with Telehealth & Telemedicine

The use of telemedicine visits skyrocketed to become the default in most clinics when worries about spreading COVID-19 at in-person clinics shut down most medical offices during the spring of 2020. Prior to that, many providers were hesitant to adopt telemedicine and telehealth widely in their practice because the landscape for reimbursement was uneven, difficult, … Continued


3 Things that Might Be Preventing Your Patients from Using Telemedicine

The rapid introduction of telemedicine and other telehealth tools in the wake of the COVID-19 pandemic has provided key insight into what the future of medicine might look like. While many patients are already indicating that they want the convenience of telemedicine to continue in the future, the use of online platforms to deliver virtual … Continued


Reduce staff burdens by digitizing admin tasks

Physicians enter the medical profession because they want to take care of patients, not focus on administrative tasks. Yet these tasks continue to dominate their time and attention, leading to frustration and burnout. Administrative tasks also overwhelm staff, fueling job dissatisfaction and turnover. “If you find yourself saying, ‘There’s got to be a better way,’ … Continued


Directional Drilling Your Practice Financials

Accessing the deep insights within the deep data in your practice Drilling for data insights in a medical practice is a lot like drilling for oil. Many practices rely on single ‘straight hole’ cuts of limited data and obtain limited insights as a result. Others have more robust data housed in separate systems that are … Continued


Telemedicine in a new normal with Elizabeth Woodcock

Join Elizabeth Woodcock and Aaron Glauser for a riveting discussion on “Telemedicine in the New Normal: Best Practices in Coding, Reimbursement and Workflow.” Topics covered: Regulations Revenue Cycle Management Coding Operations Watch the on-demand webinar recording to learn all of the great details, tips, and tricks to maximizing your revenue from telemedicine.


Will my practice benefit from estatements/epayments?

Historically, most practices were geared toward government and commercial payers for the majority of their collections. However, the shift to greater patient financial responsibility has increased the resources needed in order to collect the money owed to you. Research indicates that many patients prefer to go paperless (eStatements/ePayments) when it comes to their healthcare bills. … Continued


How to Automate Your Behavioral Health Practice Operations

The challenges facing many mental health and behavioral health practices today are stark: your services are increasingly essential for the overall well-being of clients and patients, but the complexity of operating a practice is making it harder to grow in a sustainable way. One area where many providers see opportunity is in practice automation. We’ll … Continued


How to save money on prescription drugs with GoodRx and RXSaver

Did you know that different pharmacies charge different amounts for the same medication? What if there was a way to not only find the best price for prescriptions and medications but also get a discount? It doesn’t matter if you are taking one medication or several, everyone wants to know what the out-of-pocket expense is … Continued


Protecting Your Practice from Growing Telehealth Cybersecurity Threats (Part 1)

A report released in early September from SecurityScorecard and DarkOwl found that telemedicine an telehealth systems are increasingly the targets of cybersecurity attacks. The recent events related to COVID-19 that caused millions of clinics to shut down and rapidly adopt telemedicine and telehealth solutions may even add to the risks. If your clinic has adopted … Continued