Medsender

Medsender provides intelligent automation to handle faxes, referral processing, and patient recapture to turn operational efficiency into direct practice revenue. Independent medical practices lose financial ground daily to heavy administrative overhead: referrals left unworked, faxes buried in queues, and dormant patients who slip through the cracks.

Key Services Offered

• Automated Referral Processing & Patient Scheduling: Medsender automatically handles referral processing, from verifying insurance and sending patients a self-scheduling link to keeping referring providers in the loop. It creates or updates patient charts with details like insurance information and processes referrals within seconds instead of weeks.
• AI Fax & Document Intake Automation: Incoming faxes and documents are automatically read, titled, categorized, and routed to the correct patient chart within the EHR, notifying appropriate staff without manual data entry.
• Automated Patient Outreach & Recapture: Medsender reaches out to dormant or overdue patients to book appointments automatically, ensuring no patient falls through the cracks.

Geographic Markets Served

• United States (Nationwide)

Specialties Served

• Ambulatory Specialty Practices (Dermatology, Orthopedics, Cardiology, Gastroenterology, Neurology, General Surgery, OB/GYN, Multi-Specialty Clinics, and more)
• Independent & Group Medical Practices of All Sizes

Why Use Medsender Services

• Dramatic Conversion & Efficiency Gains: Medsender helps practices grow referral conversion rates (e.g., from 20% to 62%), cut processing time by up to 92%, and routinely schedule half of all referred patients within minutes of first contact.
• Zero Workflow Disruption: Medsender works alongside existing fax lines and EHR systems without disrupting staff workflows, and is trusted by over 1,000 medical practices nationwide.

AdvancedMD Partnership & Integration

Medsender integrates with AdvancedMD to eliminate administrative overhead and bridge front-office communication with clinical workflows. Incoming faxes and referral documents are automatically uploaded to the correct patient chart in AdvancedMD, creating new records when needed and notifying appropriate staff. By pairing AdvancedMD practice management capabilities with Medsender’s AI automation, practices convert significantly more referrals into scheduled appointments with zero manual data entry.