OhMD
Eliminate wasted hours leaving voicemails and playing phone tag. Alleviate the stress of high phone call volume and short staffing. Delight patients with truly simple communication tools, meeting them where they are, with technology they already use.
With a near perfect rating on G2 Crowd and the App Store, OhMD is the solution over 50,000 healthcare providers across all specialties and organization sizes choose to streamline patient conversations.
OhMD makes patient and team communication simple. Benefits realized by other OhMD users:
- Thousands of dollars in added revenue
- Hours saved per staff member per day that used to be spent playing phone tag
- Decreases in appointment no-shows
- Patient referral wait times slashed
- Increases in patient self-pay collection
- Practice growth by converting more website visitors to patients through webchat engagement
- Improved patient experience driving patient retention and positive online reviews
How it works with AdvancedMD:
- Creating a patient in AdvancedMD PM automatically builds that patient in OhMD
- Search for any patient by name/Patient ID/MRN/Chart Number to start a chat or continue one, directly in OhMD
- In a click, push conversations or the entire chat record from OhMD back into the patient’s record in AdvancedMD for easy record keeping.
Features that you and your patients will love:
Messaging & Automation
- HIPAA compliant two-way text message conversations with no app to download
- Maintain patient demographics and create Docs from conversations automatically through bi-directional integration with AdvancedMD
- Secure colleague and team communication
- One-to-many broadcast messaging for recalls, appointment reminders and more
- Automated communication workflows like appointment scheduling, parking lot check-in, referrals, prescription refills and more
- Automated patient referral capture and conversion to booked appointments
- Secure live website chat for driving patient acquisition from your website
- Auto-responses for off-hours
- Send and receive PDFs and images
Voice, Video & Forms
- Virtual call center — plug OhMD into your phone system giving patients options to route calls to text — keep your staff focused on patient care not on phone tag
- Live outbound voice calling directly from your web dashboard
- Voicemail recording and transcription for seamless documentation and follow up
- Telehealth one tap video visits launched from a text message with no portal to log into
- Electronic forms and surveys
- Send review request via text to your Google, Facebook, Healthgrades or other review sites
