Telemedicine

You expect software today to deliver on the promise of exceptional care beyond your office. Telehealth is unified within our practice management, EHR and patient engagement suite to help automate workflow. We designed our virtual technology to be simple to use and easy to administer.

All processes focus on convenience and accessibility. Patient self-service features reduce staff workload while creating additional care opportunities. You can easily provide a stellar experience for patients of all ages and technical skill level.

Your telehealth experience starts with scheduling. Patients can self-schedule on your website through the patient portal. Or your front office staff can schedule directly here.

A key benefit of telehealth is all the automated processes across our platform. Once scheduled, patients automatically receive a confirmation via email or text in English or Spanish. A link to join the session is included. If the appointment changes, the link remains valid for 60 days. There’s nothing to install and nothing to configure.

Patients can instantly connect from their phone, tablet, or computer anywhere they are. Let’s now experience the session workflow. Patients first see this verification screen to validate their last name and date of birth.

Additional verification steps are available for increased security. You also have the option to collect a copay.

Next, patients enter your virtual waiting room. Here, audio and video settings can be adjusted for an optimal experience.

The provider workflow is just as seamless. Here are all of your upcoming telehealth appointments. To launch your next video call, simply click here, adjust your audio and video settings and save the profile for all future calls.

Click here to enter your live session. An alternate workflow is to allow your nurses, medical assistance or front office staff to start the call, allowing the physician or therapist to join later. Mental health practices love that group therapy sessions can be easily managed.

Now that the visit is over, you have the option to approve any copay charges and process payments. Our telehealth solution is user friendly and provides instant connections with your patients so you can continue to provide quality care.

Our revolutionary new telemedicine (telehealth) care feature is seamlessly unified within our EHR, practice management, and patient engagement suite. Private practice providers and patients can click on a single weblink to start a telehealth medicine call in a web browser without requiring any software downloads. Telehealth doctors will love all the automation features like appointment reminders and our evergreen link that remains the same regardless of how many times a patient changes their schedule. Best of all, it’s the easiest telehealth care solution we’ve ever offered. It’s designed for an optimal user experience, no matter the patient’s technological know-how.

Watch this two-minute and 40-second video to learn about how we designed this virtual technology to be simple to use and easy to administer. All processes are focused on convenience and accessibility. And patient self-service features reduce staff workload while creating additional healthcare opportunities.

What’s inside the video:

• Learn how you can easily provide a stellar telehealth experience for patients of all ages and technical skill levels
• See how you can care for more patients without boundaries and treat more people without taking on more overhead
• View how patients can conveniently access telehealth visits from their phone, tablet, or computer