Is the money from insurance companies decreases, patient portions have increased. As a result, both patient liability and bad debt are on the rise and healthcare providers are experiencing unprecedented revenue and margin pressure. This may not be the patient’s fault because, in many cases, the patient does not know what they owe at the time of service and, in many cases, they are not asked to pay anything more than their copay.
To help in your patient-pay portion of revenue collections, this guide was created to give easily-adoptable options, policies, techniques and scripts that can be used by most any practice to improve your billing performance.
