Dock Health
One Secure Administrative Hub for Healthcare
HIPAA-compliant Task Management + Workflow Automation Built by Healthcare Providers, for Healthcare Providers
Dock Health reduces time spent on administrative work by more than two hours each week for every user. Create best-in-class collaboration between your clinical and administrative teams to eliminate the dropped balls and inefficient workflows that hinder practice performance.
Dock Health’s HIPAA-compliant task management platform delivers process improvements, collaboration and efficiency for every member of the care team:
- Task Management – Providers use Dock Health’s SaaS-platform to manage and perform hundreds of thousands of administrative + operational tasks
- Workflow Automation – Leverage AdvancedMD’s APIs to automate frequent administrative workflows; build and automate administrative processes through triggering clinical events via Dock’s proprietary SmartFlows™
- Healthcare Integrations – Connect systems and automate next steps or close the loop with deep AdvancedMD integrations; Dock also integrates with productivity tools, forms, fax and phone technologies to create one secure hub for healthcare
- Patient Journey Visibility – Care coordination and collaboration made easier with patient context for any task or workflow
- Team Communication + Accountability – Integrated communication tools make communicating with teammates faster, easier, auditable and accountable
- Powerful Analytics and Insights – Anticipate bottlenecks and understand missed growth opportunities, allowing teams to drive optimized practice performance
Why teams love Dock Health:
- Reduced dropped balls: 94% less likely to drop a ball
- Increased collaboration: 91% of users report better collaboration amongst internal and external teammates
- Improved efficiencies: 81% experience more efficient processes + systems
- Higher provider satisfaction: 88% experience an increase in ability to manage work + 82% experience reduction in work stress or anxiety
- Help where it’s needed: Onboard easily in 5 minutes with 24/7 healthcare concierge to help you get healthcare done
Time-saving features include:
- Real-time task management to capture, assign and automate administrative work
- Web, mobile and AdvancedMD-integrated SaaS platform
- Communication tools within a patient or task context
- Existing workflow library with domain and role-specific templates
- Proprietary SmartFlow builder with triggered automations
- Patient lists and context for administrative decision-support
- Customizable patient and task fields
- Structured metadata sets, searchable custom and concrete fields
- Analytics platform and process visibility
