Inbox Health automates and modernizes the patient billing, support, and payment experience. The platform is seamlessly unified with AdvancedMD, allowing you to oversee the full revenue cycle management process in one place. Inbox Health eliminates time consuming and inefficient manual tasks in the billing process, so practices can focus on providing the best care to their patients.
Inbox Health personalizes the patient billing cycle, so you reach patients on the right channel, at the right time, with the right message. The platform reviews patients for billing based on your practice’s customized settings, then automatically sends easy-to-understand statements via the individual’s preferred communication channel (email, text, or paper mail). Over 98% of patients remain digital after one statement received through Inbox Health, reducing overhead costs and administrative work for staff.
Billing teams reduce phone call volume by more than 50% by offering enhanced, empathetic support. Patients get answers to questions fast over live chat, text, email, or phone call. Simple issues, like updates to insurance information, are resolved through smart responses in the platform.
Accept a variety of convenient payment options, including credit card, digital wallet, ACH, IVR, and check. Patients pay on their time, including after business hours, through a HIPAA-compliant digital portal. Billing teams report a five-time increase in collection speeds with Inbox Health.
Inbox Health + AdvancedMD
Every action in Inbox Health automatically syncs with AdvancedMD. Practices access all their billing notes in one place and generate detailed reports.
“My experience with Inbox Health was amazing. It was helpful, informative, and compassionate.” -Jesse, patient
“I’ve never seen this much collection on patient balances.” -Medical biller
“The only solution that focuses on the patient and provides a flexible and fully customizable experience.” -Medical biller