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Inbox Health

Inbox Health Patient BillingInbox Health streamlines the patient billing process, allowing you to easily collect patient payments, without slowing down your billing staff. A unique patient balance reminder engine reduces costs and improves your patient revenue cycle results.

Use Inbox Health to manage your patient balances.

  • Start collecting patient payments minutes after your statements are sent
  • Reduce patient billing & collection costs up to 70%
  • Decrease phone volume related to patient billing questions
  • Reduce patient revenue cycle length
  • Improve client satisfaction for your billing company
  • Increase patient satisfaction with billing process

Instead of the standard method of sending three paper bills in batches, Inbox Health uses an advanced billing algorithm to communicate quickly and efficiently with your patients using text messaging, email, phone calls, and trackable paper statements. This means you’ll start seeing payments within minutes of sending your bills in most cases, rather than weeks or months later.

When your patients get their bill from Inbox Health, they can access it anytime and anywhere, with live chat support to help them understand their costs and coverage. This gets you paid faster, with less time on the phone, and less money spent on follow up.

Inbox Health can also automate engagement with the patient before their visit. Our Benefitly, “pre check-in” process will automatically verify patient insurance benefits and help them to understand their coverage before they arrive at the office. It can also automate copay collection, collect a card on file from each patient, and collect authorization for future charges. All without front-desk staff taking on any extra workload.

Designed with Billing Companies in Mind

Inbox Health is designed with billing companies and large practice organizations in mind. You can manage several practices from a single account, improving patient revenue cycle results across your entire billing organization, and improving client satisfaction with the patient billing process.


Category: Billing & Coding, Payment Solutions | Software Type: Medical Billing

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“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

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“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist

“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

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