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NextPatient

NextPatient is a leading provider of intelligent online scheduling for today’s medical practice delivering convenient, accessible care. With 46% of appointments booked during off hours and 61% booked from a mobile device, the company powers a healthcare experience for the modern patient. NextPatient manages more than 300,000 self-scheduled appointments each month, helping medical practices increase patient access, loyalty and acquisition, while saving valuable time.

Healthcare organizations across the U.S. are using NextPatient to realize:

  • 2-4x growth in total appointment volume
  • Six-figure increase in annual revenue
  • Thousands of FTE hours saved each year

Intelligent online self-scheduling
A deep two-way integration with AdvancedMD offers a seamless, flexible solution that provides real-time appointment availability and streamlines patient engagement. Improve access, fill last-minute openings, and increase new patient acquisition while decreasing call volume for busy front office staff.

  • 24/7 online self-scheduling from any device – no app or login required
  • Contactless check-in
  • Automated patient information coordination and data sync
  • Two-way patient texting for real-time communication
  • Customizable appointment reminders and recalls

Optimized urgent care
NextPatient fully optimizes the urgent care front desk to balance patient flow and eliminate long in-person wait times. Virtual queuing allows patients to skip the waiting room and claim a spot in line before they arrive.

  • Display up-to-date wait times online and via in-clinic monitors
  • Balance walk-in and scheduled appointments to ensure patients are seen in order

Automated reputation management
Grow your online presence with more positive reviews by automating post-visit patient surveys. Send a text or email asking patients to rate their visit within 15 minutes of checkout.

  • Discover and quickly resolve patient satisfaction issues
  • Remind your happiest patients to share their experience online

Category: Patient Engagement | Software Type: Patient Engagement

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“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

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