NextPatient is a leading provider of intelligent online scheduling for today’s medical practice delivering convenient, accessible care. With 46% of appointments booked during off hours and 61% booked from a mobile device, the company powers a healthcare experience for the modern patient. NextPatient manages more than 300,000 self-scheduled appointments each month, helping medical practices increase patient access, loyalty and acquisition, while saving valuable time.
Healthcare organizations across the U.S. are using NextPatient to realize:
- 2-4x growth in total appointment volume
- Six-figure increase in annual revenue
- Thousands of FTE hours saved each year
Intelligent online self-scheduling
A deep two-way integration with AdvancedMD offers a seamless, flexible solution that provides real-time appointment availability and streamlines patient engagement. Improve access, fill last-minute openings, and increase new patient acquisition while decreasing call volume for busy front office staff.
- 24/7 online self-scheduling from any device – no app or login required
- Contactless check-in
- Automated patient information coordination and data sync
- Two-way patient texting for real-time communication
- Customizable appointment reminders and recalls
Optimized urgent care
NextPatient fully optimizes the urgent care front desk to balance patient flow and eliminate long in-person wait times. Virtual queuing allows patients to skip the waiting room and claim a spot in line before they arrive.
- Display up-to-date wait times online and via in-clinic monitors
- Balance walk-in and scheduled appointments to ensure patients are seen in order
Automated reputation management
Grow your online presence with more positive reviews by automating post-visit patient surveys. Send a text or email asking patients to rate their visit within 15 minutes of checkout.
- Discover and quickly resolve patient satisfaction issues
- Remind your happiest patients to share their experience online