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Talksoft RemindMe

Patient Engagement by Talksoft RemindMe

Talksoft RemindMe enables practices to use multiple modes of communication (phone, text, email, and mobile app) to reach patients in all stages of a patient’s visit to your practice.

Talksoft effectively improves patient engagement to reduce no-shows and bring them back for preventative care and seasonal treatments like flu shots. Improve revenue cycle management by using modes of communication in addition to paper.

Talksoft is a premier solution for automated Patient Engagement messaging and reminder services. Together with AdvancedMD, Talksoft offers a seamless two-way interface that makes reaching out to your patients effortless.

Talksoft offers superior vocal clarity, flexibility in setup and configuration, and robust functionality of all automated services including RemindMe (appointment reminders), BillReminder, Broadcast, Outreach, Recall, LabPhone, and Surveys.

Messaging services from Talksoft can utilize multiple delivery methods including phone, text, email, and the industry’s first mobile app for patient reminders. Talksoft’s mobile app can be branded to match your practice’s marketing look & feel.

Talksoft’s RemindMe service through AdvancedMD provides valuable outcomes

  • Satisfies requirements for preventative/follow-up care reminders for Meaningful Use incentives including Stage 2 Core Measure 12, as well as Stage 1 Menu Set Measure 4
  • Helps reduce missed appointments by an average of 30%, thereby increasing practice revenue
  • Practices that utilize Talksoft’s RemindMe Premium service – which includes phone, text, email, and mobile app – see average response rates 83% higher than phone-only customers
  • Helps reduce overhead costs associated with staff making reminder calls and frees them up to accomplish more critical office tasks

Category: Practice Operations | Software Type: Patient Engagement

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“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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