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Talksoft RemindMe

Talksoft RemindMe enables practices to use multiple modes of communication (phone, text, email, and mobile app) to reach patients in all stages of a patient’s visit to your practice.

Talksoft effectively engages your patients to reduce no-shows and bring them back for preventative care and seasonal treatments like flu shots. Improve revenue cycle management by using modes of communication in addition to paper. Talksoft is a premier solution for automated patient engagement messaging and reminder services. Integrated with AdvancedMD, Talksoft offers a seamless two-way interface that makes reaching out to your patients effortless.

Talksoft offers superior vocal clarity, flexibility in setup and configuration, and robust functionality of all automated services including RemindMe (appointment reminders), BillReminder, Broadcast, Outreach, Recall, LabPhone, and Surveys. Messaging services from Talksoft can utilize multiple delivery methods including phone, text, email, and the industry’s first mobile app for patient reminders. The Talksoft mobile app can be branded to match your practice’s marketing look & feel.

Talksoft’s RemindMe service through AdvancedMD provides valuable outcomes:

  • Satisfies requirements for preventative/follow-up care reminders for Meaningful Use incentives including Stage 2 Core Measure 12 as well as Stage 1 Menu Set Measure 4
  • Helps reduce missed appointments by an average of 30%, thereby increasing practice revenue
  • Customers who utilize Talksoft’s RemindMe Premium service, which includes phone, text, email, and mobile app, see average response rates 83% higher than phone-only customers
  • Helps to reduce overhead costs associated with staff making reminder calls and frees them up to accomplish more critical office tasks.

Category: Practice Operations | Software Type: Patient Engagement

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“The AdvancedMD system is an extremely big reason I’ve been able to pull off what I have over the past number of years.”

William W. Forgey, MD

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“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

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Charlotte Kientzy
Practice billing manager