How to Create a Patient-centric Practice
The changing healthcare landscape continues to challenge private practices. Each year private practices lose 25% of their patient population, according to American Medical News. Their research found that most patients change practices due to factors physicians can control, such as wait times, billing errors, lack of follow-up, or poor customer service.
Across all sectors, smart businesses recognize that it costs a lot less to keep existing customers than attract new ones. Implementing patient-centric solutions can improve patient satisfaction, engagement, and retention while also enhancing your practice’s profitability. Download this free eGuide to find out how you can create a patient-centric practice.