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How to Create a Patient-centric Practice

advancedmd-thumbnail-createapatientcentricpractice-1The changing healthcare landscape continues to challenge private practices. Each year private practices lose 25% of their patient population, according to American Medical News. Their research found that most patients change practices due to factors physicians can control, such as wait times, billing errors, lack of follow-up, or poor customer service.

Across all sectors, smart businesses recognize that it costs a lot less to keep existing customers than attract new ones. Implementing patient-centric solutions can improve patient satisfaction, engagement, and retention while also enhancing your practice’s profitability. Download this free eGuide to find out how you can create a patient-centric practice.


Topic: Patient Experience | Content Type: eGuides

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“We have seen approximately a three-fold improvement on a month-to-month basis of increased collections using AdvancedMD technology as compared to our previous technology provider. That has really been a step-change improvement with respect to the economics of the company.”

Michael Paul, CEO
Lineagen, Inc.

“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

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“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager

“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist