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Post-COVID-19: Moving to ‘Better than Normal’


Four essential elements in getting past merely normal

4 Essential elements in getting past merely normal | AdvancedMD

As we move out of the pandemic crisis and into a post-COVID-19 world, there is much talk of what the ‘new normal’ will look like. How will patients, practices and care delivery be affected? How many of the temporary practices and workflows will stick to become a permanent part of the way healthcare is delivered? The ‘new normal’ will largely be what you make of it. If your objective is to just get back to normal, the way things used to be, you may find yourself disappointed and passed by as new trends and changes emerge.

Over the past few months we’ve seen encounters plummet by 50 percent or more. We’ve also seen practices respond and adapt. Our clients have been adding our telehealth solution in record numbers with tens of thousands of virtual visits being successfully executed. We’re also seeing huge spikes in utilization of online intake forms and online scheduling. We applaud our customers for their quick response and strategic pivoting of their practice operations and mindset.

Some of the best innovations and improvements come in the face of the greatest challenges and defeats. This may be your opportunity to move a few steps closer to the practice you’ve always wanted with the patients you’ve always wanted and the dream-team staff and technology to help you get there. Why settle for whatever the new normal dishes out when you can shape your own better-than-normal future? Learn more in this free eBook. Here are a few of the topics we cover:

  • What it means to have a leader mindset and what strategies cause patients to take note
  • Patient interaction trends and why patients are behaving more and more like consumers
  • The role of scalable and adaptable technology in a carefully planned medtech stack
  • Aligning and empowering your team with the tools to meet the demands of our new paradigm
  • Tips to help you become better than normal

Topic: Patient Experience | Content Type: eGuide

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