Telemedicine Bible for Creating Great Patient Experiences
Much more than having a good ‘webside’ manner and ‘workleisure’ attire.
The concept of telemedicine (including telehealth and teletherapy) is not new—in fact, the first mention of using a telephone as a means for a doctor and patient to connect and avoid an unnecessary visit to the doctor’s office was in the British medical journal Lancet in 1879. Telemedicine had rapid adoption with lasting impact. It wasn’t until 2020 that providers were forced to adopt telemedicine as a regular part of their practice. As COVID-19 shut down clinics and made doctor’s offices a potentially risky place for patients to visit, telemedicine offered an opportunity for remote care.
To help you adjust to the demand and optimize the telemedicine experience for you, staff and patients, we created this quintessential guide. What’s inside:
- 4 Tips to improve the patient experience during telemedicine visits
- 7 Tips to streamline telemedicine workflow for better clinical operations
- Why 83% of patients said they expect to use telemedicine even after the pandemic
- Why demand for telemedicine increased by 340% between 2015-2018 and what that demand looks like today
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