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The Pain Care Center

Practice Life


Integrated, modern solution Increases profitability and improves patient care in growing one-provider practice.

This busy, one-provider pain management facility sought an all-in-one solution to practice management and EHR. Bogged down by outdated protocols and systems, they sought a modern, efficient answer to managing billing, scheduling, health records, and staffing concerns. The Pain Care Center chose AdvancedMD for its leading EHR, easy-to-learn interface, comprehensive features, and superior customizability.

Technology Profile

The Pain Care Center implemented AdvancedMD electronic health record (EHR) and practice management (PM) in 2011 for an all-in-one alternative to outdated, paper-centered systems.

Practice Highlights

The Pain Care Center offers treatment for chronic pain. In a medium-sized city, Dr. Shay and his staff serve rural patients who travel hours for treatment. With only one provider, the Pain Care Center serves up to 30 patients per day and continues to grow.

Learn how the Pain Care Center with only one provider, serves up to 30 patients per day and continues to grow. Get the case study delivered to your inbox when you fill out the form.

Topic: EMR/EHR, Medical Billing, Patient Experience | Content Type: Practice Life

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“We have seen approximately a three-fold improvement on a month-to-month basis of increased collections using AdvancedMD technology as compared to our previous technology provider. That has really been a step-change improvement with respect to the economics of the company.”

Michael Paul, CEO
Lineagen, Inc.

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

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“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager