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The Pain Care Center

Practice Life


Integrated, modern solution Increases profitability and improves patient care in growing one-provider practice.

This busy, one-provider pain management facility sought an all-in-one solution to practice management and EHR. Bogged down by outdated protocols and systems, they sought a modern, efficient answer to managing billing, scheduling, health records, and staffing concerns. The Pain Care Center chose AdvancedMD for its leading EHR, easy-to-learn interface, comprehensive features, and superior customizability.

Technology Profile

The Pain Care Center implemented AdvancedMD electronic health record (EHR) and practice management (PM) in 2011 for an all-in-one alternative to outdated, paper-centered systems.

Practice Highlights

The Pain Care Center offers treatment for chronic pain. In a medium-sized city, Dr. Shay and his staff serve rural patients who travel hours for treatment. With only one provider, the Pain Care Center serves up to 30 patients per day and continues to grow.

Learn how the Pain Care Center with only one provider, serves up to 30 patients per day and continues to grow. Get the case study delivered to your inbox when you fill out the form.

Topic: EMR/EHR, Medical Billing, Patient Experience | Content Type: Practice Life

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“With AdvancedMD we got everything in one package, and the ability to ensure that we get maximum allowable Medicaid reimbursement.”

Charlotte Kientzy
Practice billing manager

“We have seen approximately a three-fold improvement on a month-to-month basis of increased collections using AdvancedMD technology as compared to our previous technology provider. That has really been a step-change improvement with respect to the economics of the company.”

Michael Paul, CEO
Lineagen, Inc.

“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager

“Having complete, complex reports right at your fingertips is invaluable to your practice’s health–it’s charting waters to these uncertain business times.”

Ron Rosenberg, PA
Practice Management Resource Group

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