Helpful Patient-facing Tutorial Documents & Videos
Create a personalized library of helpful resources for patients.
Over the past few weeks we have experienced a significant influx of users to our @home software bundle, especially with our telemedicine/telehealth platform. We are likewise receiving many requests to have patient-facing resources made available so your patients can get step-by-step instructions on how to use the @home technologies without taxing your staff with lots of phone calls.
We created a resource library with several resources that you can brand with your logo and contact information for a professional and personalized presentation. We will continue to add additional how-to resources over the next week.
How to log in and use our telehealth
Video
This video gives instructions on how to set up and connect to an upcoming virtual telehealth appointment with your practice. It walks the patient through each step: how to join, adjust audio, and how to use a web camera. It also addresses how to reconnect to an appointment if disconnected.
If you like the video “as-is”, you can simply direct patients to this link: https://advancedmd.wistia.com/medias/lzxrhxgn31
If you use the above link, no hosting will be required by your practice. We already have it hosted on a high-performance streaming server.
Or, if you desire, this video can be branded with your practice’s logo and contact information.
Send your request to [email protected] and we’ll provide contact information for the agency that produced this video. For a nominal fee, they should be able to create your custom video. Hosting will be your responsibility, such as on your practice’s YouTube channel or Vimeo.
How to log in and use our telehealth
PDF
This PDF flyer is an emailable document that mirrors the content in the video. Like the video, it can be personalized with your logo and contact information.
If you desire, AdvancedMD can personalize this document for you for free. Send your request to [email protected]. We require a vector logo (AI or EPS formats) if you want your logo added. If not, we can simply typeset your practice name.
Social Media Toolkit
The following messages and photos are available to help you post to your social media pages. Simply copy and paste the text and download the photos. You can customize each by using personal photos and content, and by tagging (e.g.: @advancedmd) or using hashtags (e.g.: #telehealth).
We want to keep you safe and healthy during this time, so [practice name/we/I] is now offering remote care to all of [our/my] patients.#StrongerTogether [Use an image]
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Let’s keep your plan of care on the right track. We’re now offering virtual, remote care via #telemedicine to make sure all your questions, concerns, and needs are met from the safety of your home. #StrongerTogether #telehealth [Use an image]
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Follow our practice on social media to stay updated on access to care and more. [Use an image]
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We’ve created this informative #telehealth video so you know how to easily schedule a visit with us from the safety of your home. #StrongerTogether [Link telemedicine video]
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Tips for a successful #telehealth visit [Use an image]
- Make an agenda of items to discuss
- Close programs you’re not using
- Test your webcam, microphone and volume
- Find a quiet spot
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Let us send your prescription electronically to your pharmacy of choice. Save time & be safe. #StrongerTogether #eprescribe [Use an image]
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Thanks for stopping by [our/my] little corner of the internet. Welcome to [practice name/@FBpage] where you see a glimpse into my life as a [Psychologist, Family Physician, etc]. See how [I/we] provide care. [Use an image]
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Fill your life with as much JOY as possible. It’s time to say Let Go! Let go of anything that no longer serves you and focus on the things that bring you joy. Where do you find joy? [Use an image]
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I’m sending a shout out today to everyone making a difference. We know it’s not always easy but keep going. You motivate us to do the same. Shout out to someone who inspires you. [Use an image]
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Keep putting one foot in front of the other. Eventually you’ll be so far down the road you’ll forget why you felt overwhelmed to begin with. [Use an image]
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Tough day? We’ve all been there…and we’ve all managed to find a way out. Sometimes all you need is a single voice in your ear (or social media post) to cheer you on. Consider this my virtual whisper…see you on the other side! [Use an image]
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Welcome to my [@FB/@Instagram] page, where you can catch a glimpse into my life and work, with my favorite transformation tips thrown in. I’m so happy you’re here. [Use an image]
Not seeing the image your looking for and don’t have a personal one you would like to use? Here are our recommended sites to purchase a photo.