Patient Engagement for Mental Health Offices
Several studies reveal that better patient engagement in mental health leads to better overall outcomes.
To boost patient engagement, you need the right software to provide essential health information, preventative screening reminders, alerts, and more. A patient portal is one of the key tools that are critical to the health of your patients as well as the success of your practice. However, patient engagement in mental health goes beyond a patient portal. AdvancedMD has a full suite of features explicitly designed for small- or medium-group practices as well as independent providers.
AdvancedMD software is the best way to send messages and health reminders to a large group. Anyone registered on the AdvancedMD patient portal can receive the following:
Not only can you instantly send a broad range of messages to many people at once, but you will rest assured knowing that everything helps your practice demonstrate HIPAA compliance. AdvancedMD software supports HIPAA compliance standards for patient privacy and data protection, preventing the unauthorized disclosure of protected health information (PHI).
Messaging applications where patients and providers communicate fall under HIPAA protections. Therefore, providers must meet strict standards to:
Encrypt the data
stored in the platform or transmitted between patients and providers. AdvancedMD keeps all medical info on Amazon Web Services (AWS), along with the Amazon FSx for Windows File Server (Amazon FSx).
Incorporate access control
to limit who can view the data.
Maintain an audit trail
and follow logs in case of a breach.
Implement mechanisms to prevent the destruction of PHI,
including electronically-stored documents.
Traditional SMS text messaging does not meet the high standards to safeguard PHI under HIPAA, like messaging with the AdvancedMD patient portal.
AdvancedMD is a cloud-based software, meaning all our tools are accessible from any device, including mobile like Android or iPhone. Your providers, physicians, admins, and staff can download the AdvancedMD app and access information anytime from any device. With full EHR capabilities, you can:
Since all medical office reports are stored in the cloud, you don’t need your own servers to host AdvancedMD software. Your medical office software runs on Amazon Web Services (AWS). It is accessible from any device with the internet, saving you time and money from worrying about hardware failure or where to keep your servers.
You never have to worry about hardware failing or finding a place to store your servers. Since our team does everything, you won’t need a whole crew to manage your servers. AdvancedMD handles regular software updates to secure your system, practice, and patient data. Trust this team to help with technical support and any questions you have 24/7.
If you have a low rating on Google, you need reputation management software to help improve your online ratings. Studies reveal that more than 90% of patients read online reviews to find new doctors. They will check out a doctor recommended by friends, family members, or another provider before they schedule an appointment.
Whether you have a low rating or no online presence, you may be losing out on new patients because they want to read reviews from your existing patients. The online reputation management platform makes collecting verified reviews from satisfied patients easy. You can post them online so potential patients can read about your great practice and patient engagement in mental health.
Your clinic will receive better overall patient engagement in mental health if you get practice management software from a single vendor. You don’t have to attempt to patch several systems together when you use AdvancedMD.
As patient software tools develop over the years, many practices patch together disparate software solutions into a single conglomerate. Those clinics must rely on a network of APIs (application programming interfaces) to connect each system. However, APIs require extra work and maintenance without providing a seamless connection or data accuracy. Since they have to bridge two separate systems, there is always the potential that information will get lost in translation. Both systems “speak” different data languages, and even the best APIs can’t always connect perfectly.
Instead of dealing with these unnecessary issues, having unified software from AdvancedMD solves this problem entirely. All the information is in a single database. Each feature, including scheduling, patient registration, check-in, EHR, patient portal, and billing, offers consistent, accurate data within all workflows of this medical office software.
AdvancedMD offers the best medical software for patient engagement in mental health. Everything is seamlessly integrated into the system so patients can access their complete medical records, doctor notes, imaging tests, lab results, and much more to stay involved and informed about their mental health care.
Learn more about the patient engagement product suite of AdvancedMD, including all of the self-service features patients demand. Everything is fully unified and automated to reduce work for your staff. Check out some of the best patient engagement features, such as:
You want the best patient engagement in mental health for your clinic, and AdvancedMD offers the best medical software at unbeatable prices. Take advantage of flexible packages to create a suite of software solutions that makes sense for your practice, specialty, and patient population. Contact us today to schedule a free, live, personal demo so you can immediately see the benefits of this medical software.
Jed Shay, MD
The Pain Care Center
Keith Berkowitz, MD
Center for Balanced Health
Estaban Lavato, MD
La Loma Medical Center
Raju Raval, MDRead the story ›