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Streamlined Encounters from Start to Finish

Client encounters are not a single event within your practice. They involve an interconnected web of services and touch points. When these steps are streamlined it provides a better overall experience to the client while helping your staff and providers manage practice flow for better outcomes and treatment.

Convenient online scheduling

Offer clients the convenience to schedule their own appointments with our online scheduling tools. You can customize the parameters for your scheduling to make it easy for clients to see available appointments by provider and date. The tools are accessible through the patient portal for existing clients so they can coordinate long-term care and follow-up appointments with ease.

Improved practice scheduling tools

Our scheduling system is designed for all types of mental health practices, from solo practitioners to multiple providers and locations. Scheduling staff can easily see available appointments by location and provider without clicking through dozens of different screens. Schedule single appointments or multiple appointments with intuitive scheduling tools. Once information is in the system you can use our appointment reminder tools to send automated alerts to clients for upcoming visits.

Store client information in a central database

Client demographic information is captured at the initial scheduling and intake steps and passed seamlessly to all aspects of your practice management software, including your EHR and medical coding and billing. Everyone from providers and front desk staff to coders and billers is working with the same accurate information to minimize errors and improve efficiency.

Improve Patient Experience

Your practice management software can also improve client experiences with your mental health clinic. Our suite of advanced tools makes it easy to connect with clients at every stage of treatment and recovery. Build and maintain a great reputation online to bring in new patients, engage with clients to improve outcomes, and solicit feedback to create a better care experience.

Appointment reminders
Automated appointment reminders help clients stay on top of their therapy schedules. Set up client notification preferences (email, text, phone) in the system so you can contact each person and avoid missed appointments or late arrivals.

Online intake forms
Send intake forms via email prior to each appointment. Clients can fill them out at their convenience using any internet-connected device, including laptops, desktops, tablets and smartphones. The forms are mobile-friendly for viewing and filling out on all devices.

KPIs for independent practices | AdvancedMD

Client treatment portal
Increase client engagement in their treatment with convenient access to all their information through a client portal. The portal includes information on current and past treatment and providers’ notes from each encounter. Clients can view medication lists and request refills online, and contact your clinic with questions in between appointments.

Client messaging
Connect with clients one-on-one through portal messaging features to let them know about individual treatment changes or important educational information related to treatment. You can also use the messaging features to send out group messages or notifications for announcements like a change in office hours or new providers and treatments available.

Teletherapy integration
Teletherapy and telehealth can improve care and treatment outcomes. AdvancedMD makes it easy to offer these services to your clients with integrated teletherapy modules. Expand access to care with our HIPAA-compliant video chat platform, and seamlessly coordinate between in-person and virtual visits in the client’s chart.

Advanced Your Practice with Insightful Analytics

Good mental health practice management requires good data, and with AdvancedMD it’s easy to get the information you need to help your practice thrive. Our analytics and reporting tools offer information that will help you provide better care to clients and make better business decisions.

Simple reporting tools from data analytics experts

Our software includes hundreds of predesigned reports to help you jump start your reporting needs. Choose from the most popular templates that offer insightful information and data that all mental health practices need.

Customizable reporting specific to your practice needs

Create reports from scratch using our intuitive software tools or tweak some of our existing templates to fit your needs. Our software was designed with input from administrators and professionals who use these tools everyday—not just by software developers who sit behind a screen and write code—so you get effective tools that you can actually use in your practice.

Recommended reports

If you’re not sure where to start, use the AdvancedMD recommend reporting tools to see what our experts recommend. Each report includes a detailed description and instructions so you can choose the ones that make sense for your practice. You can also customize any of the reports to fit your needs.

Make better strategic decisions

With the right information you can make better decisions about your practice. From financial health to patient information, analyze it all with charts and graphs that help you visualize information in new ways. Gain more insight into your practice with the right data.

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

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