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A Streamlined Clinic Workflow

It can also have an impact on your patient experience. The right practice management software will include convenient features that not only help you run the backend of your practice, but also include convenient and innovative tools to help your patients access the care they need in the most efficient ways, and get more involved in their own care.

Fully integrated practice management software

“Integration” is a bit of a buzzword in practice management software circles, but not every software solution offers the seamless and streamlined experience that AdvancedMD can provide. Our software was not designed as siloed systems that we patched together with APIs. Every module within the AdvancedMD system pulls information from a single-source database, which:

  • Streamlines daily tasks for staff, who never have to enter data into multiple systems
  • Reduces the chance of errors in entering or transferring information between systems
  • Cuts out several steps that your staff would otherwise have to do manually
  • Eliminates downtime when waiting for software patches or API updates
  • Improves data accuracy, which reduces common errors that lead to poor patient care, slower reimbursements, and medical mistakes

Doctor and BIller in BIlling office | AdvancedMD

The most secure, cloud-based hosting platform

AdvancedMD offers solo orthopedics providers and smaller or medium-size group practices with access to the same high-level of data encryption and security as some of the world’s most secure software platforms. Our software is hosted on Amazon Web Services (AWS), which offers encryption, threat detection, and active management to stay on top of the most pressing threats to data security. As reports of data breaches become all too common, practices that want an added level of protection should be using software on AWS.

Make paying bills easier for your patients

Patients are increasingly incurring a larger cost burden for their healthcare, which means that providers must have billing systems equipped to estimate patient responsibility and accept payments in the most convenient way possible.

Automatic insurance verification

Verify patient insurance before a visit so staff can quickly see which patients have a high-deductible health plan (HDHP). Use the simple software tools to estimate the patient’s responsibility based on their current deductible. Studies show that when patients have accurate information up front about the cost of treatment, they are more likely to pay the balance in a timely manner than those who are surprised later with a large bill.

You can share that information with the patient in advance so they are fully prepared and understand how much they will owe. This gives patients a chance to bring up concerns if the total is more than they expected, which can help you correct insurance billing errors that would otherwise result in messy and drawn-out payment delays.

Online bill pay portal

An online portal to securely collect payments simplifies bill payment for your patients and reduces the burden of payment collection on your small billing and coding staff. Most patients prefer the convenience of 24/7 online payment options, where they can use a debit card, credit card, or FSA/HSA card to settle outstanding balances.

Convenient payment plan options

For self-pay and HDHP patients who cannot pay the entire balance at once, we can help you set up automatic monthly payment plans to collect the full balance over time. Set up pre-determined payment plan options, such as 3, 6, or 12 months, and provide detailed information about the monthly payment amount so patients select the option that works best for them.

You can share that information with the patient in advance so they are fully prepared and understand how much they will owe. This gives patients a chance to bring up concerns if the total is more than they expected, which can help you correct insurance billing errors that would otherwise result in messy and drawn-out payment delays.

Patient portals to increase engagement

Patients that take an active role in their own care often have better outcomes and more positive experiences. We make it easy to get your patients involved with our convenient and intuitive patient portal. AdvancedMD makes it easy for patients to:

  • Communicate securely with their providers and care team
  • Ask simple questions between visits to avoid unnecessary trips to your office, reduce phone calls for your nursing staff, and improve medication and post-op safety
  • Request medication refills online and have the approved requests sent directly to the pharmacy of their choice
  • Find detailed information and patient education tools, including pre-visit checklists, post-op instructions, and diagnosis-specific information
  • View and pay bills online through a secure portal
  • Request appointments or follow-up care online without ever making a phone call

Flexible telemedicine solutions to move your orthopedics practice forward

AdvancedMD telemedicine is a convenient and effective solution that allows providers to:

See more patients
Telemedicine appointments only take an average of 15 minutes, while traditional office visits can take up to 20 minutes or more. You can squeeze in telemedicine appointments before or after clinic hours, or during lunch breaks, without adding administrative overhead

Expand patient access
Help patients get the care they need, even if they have limited mobility, cannot safely make it to your clinic, or live in an area where they cannot travel to see you in person.

Improve post-operative care
Most follow-up appointments after surgery are quick, but an in-person appointment can take up as much as two hours of your patients’ time with travel, parking, waiting, and check-in or check-out procedures.

Telemedicine removes several barriers so patients are more likely to follow up on schedule. Plus follow-up appointments won’t take up precious clinical time, so you can schedule more new patient appointments or surgeries in those times.

Today, telehealth is a convenient alternative to traditional care, and many patients are increasingly demanding that convenience from their medical providers. Orthopedics offices that have a simple and convenient telehealth solution can use it to attract new patients and offer better overall care.

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Schedule a live demo of AdvancedMD for orthopedics practices

Let us show you how AdvancedMD can improve every aspect of your orthopedics practice management, from optimizing patient interactions and outcomes to managing the long-term financial health of your practice. Schedule a personalized demo today.