Otolaryngology (ENT) Practice Management Software
Get the tools you need to manage your entire otolaryngology practice from start to finish with AdvancedMD.
We offer practice management software specifically built for the needs of smaller and independent ENT practitioners. You get all the functionality and features available to large hospital systems and large physician groups, but without the high price tag or the features that you will never use.
Our cloud-based software is accessible from anywhere at any time. Since it’s hosted on Amazon Web Services (AWS), you can feel confident that your practice and patient data is always protected and secure. Our team of IT professionals is continually monitoring for threats and providing software patches to protect against hackers and cybercriminals who want to exploit healthcare systems.
Often the first encounter a patient has with your ENT clinic is during scheduling. We offer a wide range of convenient tools to improve scheduling, including online appointment requests. These provide patients with the convenience to view available appointments and select the one that best fits their schedule and needs.
We also have a simple and convenient scheduling interface for front desk or scheduling staff members to locate upcoming appointments. They can view multiple calendars for various providers and locations simultaneously. Our software connects to external surgery scheduling systems at hospitals or ASCs to balance ENT in-office and surgical schedules. For patients who need ongoing care, schedule a series of appointments with one click, then edit individual appointments as needed.
Create workflows that make sense for every member of your staff, from physicians and APCs to administrators, as well as clinical and nonclinical staff members. Since everyone works on a different aspect of patient care, a customizable dashboard can make it easier for people to navigate the system and perform their daily tasks.
Patient portals are one of the most essential tools for ENT practices to stay in touch with patients. Engaged patients are more likely to have a positive experience, which is beneficial for their outcomes and for your clinic.
Our industry-leading patient portal offers all the features and benefits you and your patients need. It’s intuitive and easy to use, with capabilities for:
Two-way HIPAA compliant messaging
between patients and providers. Patients can send non-urgent medical questions, billing questions, and other information to your clinic. You and your staff can also share important educational materials, post-op instructions, marketing messages, and more.
Online appointment requests
to let patients see your upcoming schedule and select a day and time when they can make it in. You can customize the online appointment settings so they are only applicable for certain types of visits.
to minimize or eliminate no-shows and late arrivals. You can customize reminders based on patient preferences for text, email, or phone calls.
Online check-in and intake forms
to reduce time in the waiting room. Patients can fill out all the necessary forms for a visit before they arrive, and transfer that directly into your practice management database.
Medication refill requests
when patients are running low on prescriptions. This minimizes time spent on the phone to reach your staff and request a medication refill, and eliminates faxes to and from the pharmacy. Simply approve the request, and send it electronically to the patient’s pharmacy of choice for pickup.
Patient education materials
for a wide variety of conditions and treatments. This is a great way to share pre-op and post-op instructions, as well as other information related to their condition.
Remote patient monitoring connectivity
to review information about your patients’ health when they can’t be in the office or between appointments.
We offer a secure and HIPAA compliant telemedicine platform to help you connect to your patients wherever and whenever they need help. Telemedicine is a great way to expand your ability to see patients without adding more overhead costs to your practice.
Otolaryngologists can meet with patients via telemedicine to discuss pre-op instructions, conduct post-operative follow-up, or to discuss symptoms and concerns. While telemedicine can’t replace every type of visit, it’s a great way to free up more of your in-clinic visits for patients who can’t do their appointment over video conference. Telemedicine is also a great way to expand your ability to care for patients with mobility or transportation challenges, or who may not be able to make it to your clinic for in-person visits regularly.
Our platform is easy to use, and available to anyone with a device and a WiFi or cellular connection. There is no software to download or logins to remember. It’s connected to your scheduling, EHR, and coding and billing modules so you can transfer data seamlessly within your system.
Stay on top of what’s happening with your clinic at all times with our extensive reporting capabilities. Choose from more than 650 predesigned reports, or create your own based on the specific information you want to capture. Our team can help you design reports to pull exactly what you need. Have reports sent directly to your inbox—and any other key stakeholders in your clinic—at regular intervals.
Our system is also designed to pull all the information you need to meet quality reporting requirements for MIPS and MACRA.
Jed Shay, MD
The Pain Care Center
Keith Berkowitz, MD
Center for Balanced Health
Estaban Lavato, MD
La Loma Medical Center
Raju Raval, MDRead the story ›