Physical Therapy Practice Management Software
Providing the highest quality care and better patient experiences helps set your PT practice apart from the competition.
Industry-Leading Patient Portal
AdvancedMD can help you enhance the patient experience with the right technology tools that patients are increasingly demanding and expecting from their healthcare providers. A patient portal is the best way to help your patients take control of their health and take an active role in managing their ongoing care. We make it easy to engage patients with a simple, user-friendly online portal where patients and providers can:
Review medical history
Patients’ full medical history, including diagnoses, imaging, and doctor’s notes from past visits are all available to view, download, and share with other providers as needed.
Track and update insurance information
Accurate insurance information is essential for timely reimbursement, and to avoid errors in patient balance billing. Patients can view and update it whenever their insurance changes.
View upcoming and past appointments
Patients can see all their appointment history, including upcoming scheduled appointments. This helps reduce no-shows and improves adherence to PT treatment plans.
Schedule appointments online
Let patients schedule or request appointments online. This convenient option reduces your total call volume and improves patient satisfaction in an increasingly digital world.
Set up appointment reminders
Create automated appointment reminders to go out to patients via text message, email, or phone. Patients can customize their notification preferences in the portal.
Communicate securely
Providers, staff, and patients can exchange secure messages, answer questions, and touch bases between appointments using our HIPAA-compliant patient portal.
Request and approve medication refills
Streamline medication refills and eliminate time-consuming phone calls by allowing patients to request refills online. Approve requests and send them electronically to the pharmacy.
View and pay outstanding balances
Get paid faster with online invoices and bill pay. Send patients an electronic statement via email when it’s available, and direct them to the portal to view and pay the balance.
Set up payment plans
Allow patients to set up payment plans or recurring payments as appropriate based on your clinic protocols. Portals make it easy for patients to see and select a plan.
Streamline Check-In with Electronic Intake Forms
Improve operational efficiency, enhance patient satisfaction, reduce wait times, and eliminate privacy concerns by sending patients electronic intake forms. We make it easy to customize forms with the specific information you need, and send them to customers via email prior to their appointments.
Patients can fill out the forms on a computer, smartphone or tablet, and securely transmit them to your front desk staff prior to their appointment. Electronic check-in:
- Eliminates the need to ask patients for personal health or identifying information in a crowded waiting room, which can be uncomfortable and a potential violation of a patient’s privacy.
- Streamlines the entire check-in process so patients arrive at their designated appointment time and can immediately be taken back for rooming.
- Provides patients an opportunity to view and correct any errors in their personal information or health history.
- Frees up your front desk staff to help with other tasks instead of being consumed with check-in tasks throughout the day.
- Gives patients a chance to discreetly and securely settle outstanding balances prior to an appointment.
Gather Real Feedback to Improve Care
Patient feedback is an essential tool for improving care, and we make it easy to find out what your patients are thinking. Send out feedback surveys after appointments so patients can share their experiences with you. Aggregate the information in a secure way and share it with your staff and providers to improve patient care over time.
Our platform also makes it easy to request patient reviews for online platforms where people are searching for providers, including Google, Healthgrades, and Yelp. With a few clicks, people can share their experiences in your clinic with potential patients, which can help other patients find your services when they search online.
Offer Convenient Virtual Care Options with Telemedicine
Telemedicine has quickly become a widely adopted and accepted way to provide patient care. It is convenient for both patients and providers, and offers you an opportunity to expand your clinical practice outreach while also enhancing patient satisfaction. Millions of patients want the convenience of online or virtual care when an in-person appointment is not necessary.
Our telemedicine software is a convenient, secure, and Medicare-compliant platform for offering virtual care. As a cloud-based system, it’s easy to set up in your practice with no software downloads or complicated login processes. You can see more patients each day without adding any more overhead costs to your practice. This technology can set your practice apart from other physical therapy providers in your area, bringing in new patients and helping you with patient retention.
Get a live demo.
Schedule a live demo today to see how AdvancedMD can improve your overall physical therapy practice operations and patient care.