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Appointment Reminders Feature (PM)

We listened to your feedback. We’ve updated the Appointment Reminders feature to prevent patients from canceling appointments through email or text within 24 hours prior to their visit. This will save your office no-show fees.

Eligibility (PM)

Check Eligibility Up to Ten Days Prior to Visit
We have increased the number of days prior to an appointment date that you can set the Check Eligibility Prior to Appt Date system default to performs an eligibility batch check.
The default is 3 days.

Updated Eligibility Status Icon and Tool Tip Messages
We have changed the eligibility denied status icon and updated the tool tip message from ‘Coverage Confirmed’ to ‘Review response from carrier’ when coverage is inactive or termed.
We have also updated the tool tip message for eligibility confirmed status icon, from ‘Coverage Confirmed’ to ‘Review response from carrier’.

Master Files (PM)

File Categories Master File Now in All Office Keys
The File Categories master file is now available in all office keys. This master file allows you to create, edit, and delete custom file categories to use in the Chart Files tab in Patient Demographics. Add a file category to any chart file group for improved file organization and easy access.

Go to Master Files | Templates | File Categories.

Patient Information (PM)

New Demographic Fields in Responsible Party Change Screen
We’ve improved the workflow for entering a new responsible party for an existing patient. New demographic fields added to the Responsible Party Change screen allow you to quickly create a responsible party record.

Important Note: Responsible party fields display when the responsible party system defaults are set to Yes.

Video Training Library (PM)

The following videos have been updated:

  • Blocks and Holds (4:57)
    Updated to include revised examples for the enhanced scheduler.
  • Quick Pay: Posting Insurance Payments (9:28)
    Updated to include ICN information.
  • Patient Billing Workflow (8:47)
    Updated to include the new Statement button in the Responsible Party tab.

“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

Read the story  ›

“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist

“With AdvancedMD we got everything in one package, and the ability to ensure that we get maximum allowable Medicaid reimbursement.”

Charlotte Kientzy
Practice billing manager

“The doctor who is not using AdvancedMD right now, is wasting his time.”

Armando Diez
Owner – Florida Pro Health