New Products & Features

AdvancedPatient (PM) Voice Reminder Performance We have made several upgrades to the voice quality and speed of calls for voice reminders. These enhancements will improve the overall experience that patients have receiving voice reminders from your office.   Legacy Role Setup (PM) New Campaign Privilege Use the new Messaging Campaigns privilege in User Management to … Continued

Mobile App Updates We have made the following updates to the mobile app: Allow Emergency Access to restricted patient charts View and update allergy Severity field Display pharmacy address and pharmacy type icons when creating and viewing a prescription Emergency Access The mobile app now respects the Allow Emergency Access check box in PM Utilities … Continued

Billing (PM) Demand Statement ePayments On Demand Update In response to client feedback, the Statement Format option no longer displays if you select Online Only for the Statement Delivery on the Demand Statement screen. Note: This enhancement is for ePayments™. To purchase ePayments, contact Client Support Services. Previous to this enhancement, the Statement Format option … Continued

2019 eCQM Templates We have added a new 2019 eCQM Templates help file to guide you through using the AdvancedCQM module on the following: Importing 2019 Templates Customizing eCQM Templates Defining eCQM Terms Documenting an eCQM Measure Troubleshooting Duplicate Field Names Press F1 and search for 2019 eCQM Templates.

Bug Fixes (PM) We have updated the system with the following fix: Issue 14085 – The Batch Trial Balance report is now populating data as expected when run. (PM)

Master Files (PM) Social Media and Review Links Google Place Enhancement To minimize workflow and enhance usability, we have updated the Google Place field to auto-populate options when you enter the name or location of a practice or facility. You no longer need to enter the Google Place ID into this field. Begin typing the … Continued

Billing (PM) Demand Statement ePayments On Demand Update In response to client feedback, the Statement Format option no longer displays if you select Online Only for the Statement Delivery on the  Demand Statement screen. Note: This enhancement is for ePayments™. To purchase ePayments, contact Client Support Services. Previous to this enhancement, the Statement Format option … Continued

AdvancedCQM (PM) We have made several enhancements to the AdvancedCQM module to improve workflow: Added Help and F1 functionality Added No results status for reports on the Queued Reports screen Updated Bundle field to default to current year on the Queue Report screen Enhanced workflow of the Patient List Added Chart Number to Patient List … Continued

Responsible Party (PM) We have enhanced the Responsible Party Change message dialog so users can quickly clear the current patient, if needed, to post Responsible Party payments.   Unapplied Automatic Disbursal (PM) You can now use the Automatically Apply Unapplied Payments Older Than drop-down to select a time span to automatically apply payments: 0 Days … Continued

Bug Fixes (PM/EHR/Mobile) We have updated the system with the following fixes: Issue 12669 – The system now respects the Financial Class system default and uses the first financial class entry if no system default is set. (PM) Issue 13615 – All patients with the same recall due date now display when filtering recalls by … Continued

Bug Fixes (EHR) We have updated the system with the following fix: US 138290 – The new EHR chart now respects the Opening Chart Item in Detail Tabs user preference.

Appointment Reminders (Patient Portal) Added Google Map Location to the Confirm/Cancel Appointment Screen We have enhanced the Confirm/Cancel Appointment screen in the Patient Portal to include a Google™ map location of the upcoming appointment.                                         Additionally, … Continued