New Products & Features

Blocks and Holds (PM/EHR) Based on client feedback, we are happy to announce a redesign of the Blocks and Holds functionality in the Scheduler. We have added setup fields from the Blocks/Holds system setting (master file), to the new Block and Hold setup screens, and added time saving copy/paste functionality, so you can now set … Continued

Patient Engagement (PM) Changed Outgoing Phone Number for Text Messages Due to a requirement by our service providers, we have changed the phone number that displays for patients on all automated outgoing text messages to 1-855-730-1564. This change applies to all Patient Engagement text message features, such as Appointment Reminders, Recall Reminders, and Reputation Management.

Patient Engagement (PM) Changed Outgoing Phone Number for Text Messages Due to a requirement by our service providers, we have changed the phone number that displays for patients on all automated outgoing text messages to 1-855-730-1564. This change applies to all Patient Engagement text message features, such as Appointment Reminders, Recall Reminders, and Reputation Management.

AdvancedInsight (PM) Additional Data Points in AdvancedInsight We are pleased to announce that we have added the following Data Points to AdvancedInsight: Click the AdvancedInsight icon. | Click Add report data icon. | Select Report Datasource and click Open. Appointment Data Points Note: When you include the following appointment data points* in a report and … Continued

Billing (PM) Missing Tax ID Unbilled Claim Edits We have added the following unbilled claim edits to catch visits that are missing the Taxpayer Identification Number (TIN): The Billing Provider’s TIN (Taxpayer Identification Number) is missing. The Billing Group’s TIN (Taxpayer Identification Number) is missing. Custom Claim Fields (PM) Use Include Non-Covered Claim Amount on … Continued

Charge Slips (PM) Display Preferred Phone Number in Standard Charge Slip Header The patient’s preferred phone number (found in the Patient Information screen) now displays in the header of the charge slip when you generate a charge slip. Previously, the patient’s home phone number displayed by default in the charge slip header. Patient Kiosk (PM/Mobile) … Continued

AdvancedCQM (PM/EHR) Export Patient List to Excel You can now export a measure’s Patient List to an Excel© spreadsheet so you can view and sort the list of patients included in the measure’s Initial Patient Population (IPP). This is helpful for practices with a high population count, so they can focus on the data without … Continued

Patient Chart (EHR) Import Medication History Update We have updated the Import Medication History screen with a new look that makes it easier to view and use. We have also added the ability to import medications as Record Only. Record-only prescriptions are added to the patient chart as current. This feature will be released in … Continued

Carriers (PM) Tax ID per Carrier Master File – Code Field You can now distinguish tax IDs that have more than one end date by creating separate codes. Use the new Code field in the Tax ID per Carrier master file for each tax ID/end date combination. As part of this change we have made … Continued

Mobile Patient Kiosk (Mobile) Credit Card Device Updates The Patient Kiosk now supports OpenEdge® touchless credit card devices. Additionally, credit card devices will now go into standby mode when they are idle to prevent them from being disconnected.

AdvancedCQM (PM/EHR) Notifications You can now see notifications in the AdvancedCQM module about important communication, alerts, updates, and more. The new Notifications icon displays if there are messages. Hover over the icon to see notifications, then click anywhere on the screen to close the notifications. AdvancedInsight (PM) We are pleased to announce the following AdvancedInsight … Continued

AdvancedCQM (PM/EHR) Real-time Reports Thanks to some behind-the-scenes performance enhancements to the AdvancedCQM module, you can now view reports within minutes of their creation, instead of having to wait until the next day. This enhancement provides practices with the flexibility to run reports as needed, and get access to valuable information and analytics faster. Note: … Continued